Growing Number of Software Vendors Develop Knowledge Management Solutions for the Microsoft Platform

ATLANTA, April 13, 1999 — Microsoft Corp. today announced that a growing number of knowledge management solutions are being developed by independent software vendors (ISVs) on the Microsoft® BackOffice® family and Office platforms, giving customers one of the widest ranges of application choices for their needs. A great variety of workflow and collaboration, messaging, document management, and business intelligence applications are shipping today on Microsoft SQL Server
, Microsoft Exchange Server and Microsoft Site Server, all of which utilize Microsoft Office.

A number of ISVs, Microsoft Certified Solution Providers (MCSPs) and other Microsoft associates are demonstrating their solutions at the Microsoft Partner Pavilion during the Association for Information and Image Management (AIIM) ’99 conference and exposition in Atlanta, April 13-15 (booth 3734), including 80-20 Software, Abuzz, Action Technologies Inc., Altris Software Inc., ByteQuest Technologies Inc., Compaq Computer Corp., Documentum Inc., Eastman Software, FileNET Corp., IntraNet Solutions Inc., JetForm Corp., Keyfile Corp., MacroSoft, Meta4Spain SA, Microbank Software Inc., Network Solutions Inc. (NSI), OpenText Corp., Pacific Edge Software, PCDOCS Inc., Staffware Corp., TREEV Inc. and Xerox Corp.

In addition, recent independent tests performed by Data Communications and NSTL Inc. (“Lab Test: Easier E-Mail,” Data Communications, March 21, 1999)* found that Exchange Server 5.5 performed up to eight times faster than competing e-mail server platforms, including Lotus Notes and Domino. According to the study, Exchange Server was the fastest SMTP server tested, accepting 94 messages per second; in contrast, Novell accepted 46 messages per second; Sun, 22 per second; and the remaining products, 20 or less. Tests also showed that Exchange Server had the second-best performance on the POP test, and outperformed Lotus, Sun and Novell on account creation tests.

The study’s findings reflect what more and more customers have already determined – that Microsoft Exchange Server is the best platform technology for their knowledge management needs. The Computer Solution Company (TCSC), an Eastman Software premier partner, uses Eastman Software’s Work Management for Exchange (WMX) with Microsoft Exchange and the Outlook® messaging and collaboration client as the preferred platform for knowledge management solutions serving a number of enterprise accounts. Examples of solutions implemented for major customers include an enterprise sales management system, an internal audit system, a sales proposal system and an electronic drawing distribution system.

“Microsoft Exchange and Outlook combined with Eastman’s WMX products create a powerful solution that outperforms Lotus Notes in almost every measurable category,” said David Romig II, TCSC principal. “The synergy created by Microsoft platform technologies and Eastman’s cooperative product and marketing strategies have had, and will continue to have, a profound effect on TCSC’s ability to provide our customers with superior knowledge management alternatives.”

According to Peter McKenney, CEO at Cipher Systems, the Microsoft BackOffice platform offers customers a dependable, scalable messaging standard. “Cipher Systems utilizes the Microsoft Exchange and Office platforms to offer our customers a high degree of integration between enterprise-scale messaging and data warehouse, automation and workflow tool sets as in our leading knowledge management application, Knowledge Works,” said McKenney. “Our customers ask us all the time to layer on business-needs functionality that leverages their core messaging capabilities. Exchange Server gives us that ability, and our customers are happy.”

Documentum Inc. has developed enterprise document management solutions on the Microsoft platform for several years. “Documentum’s Enterprise Document Management System takes full advantage of SQL Server 7.0’s improved performance and reliability,” said Whitney Martin, group product marketing manager at Documentum. “Microsoft’s platform technology enables Documentum to continually offer our Global 2000 customers true scalability, security and price performance.”

“As these tests demonstrate, Microsoft offers software vendors the best foundation for delivering enterprisewide knowledge management solutions to their customers,” said Donna Conner, knowledge management solutions industry manager at Microsoft. “Because of the growing number of ISVs developing on SQL Server, Exchange Server and Site Server, customers are able to choose the solution that meets their knowledge management needs with the assurance that they’re also getting optimal application integration, performance and security.”

Microsoft Exchange Server 5.5 provides a reliable, scalable platform for business-critical messaging. Together with Microsoft Office and Outlook, it offers the richest set of products for messaging and collaboration available on the Windows NT® Server operating system. Microsoft SQL Server 7.0 is a leading Windows NT Server-based database, delivering business advantage and improved decision-making in addition to price/performance, scalability and Microsoft BackOffice integration. This full-featured technology platform gives software vendors the

opportunity to offer unique Microsoft-based applications, allowing businesses to find a full-featured, enterprise-ready knowledge management solution for their companies.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software for personal computers. The company offers a wide range of products and services for business and personal use, each designed with the mission of making it easier and more enjoyable for people to take advantage of the full power of personal computing every day.

Microsoft, BackOffice, Outlook and Windows NT are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

Other product and company names herein may be trademarks of their respective owners.

* Results of the Data Communications and NSTL Inc. study can be found at .

Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at on Microsoft’s corporate information pages.

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