Microsoft BizTalk Server Helps ENMAX Energy Track Customer Contracts In Real Time

REDMOND, Wash., April 22, 2002 — Microsoft Corp. today announced that ENMAX Energy Corp., a subsidiary of ENMAX Corp. that provides electricity and natural gas to citizens of Alberta, Canada, chose Microsoft® BizTalk® Server 2002 to build its contracts management system. The system utilizes the orchestration capabilities of BizTalk Server to help ENMAX Energy more efficiently manage the hundreds of thousands of contracts it handles every year. Because of ENMAX Energys successful implementation of the contracts management system, plans are under way to select BizTalk Server as the tool of choice across the organization for all enterprise application integration (EAI) solutions.

“ENMAX Energy manages more than 400,000 customers contracts, and each one must follow a well-defined business process to ensure data integrity,”
said Sean Durfy, vice president of ENMAX and chief operating officer of ENMAX Energy.
“Prior to our new contracts management system, our processes were all paper-based, leaving open the possibility of loss or delays. Using BizTalk Server 2002, we anticipate significantly reduced operating expenses and reductions in time and effort, not to mention more accurate management reporting, due to a streamlined and flexible customized workflow process.”

ENMAX Energys contracts management system consists of 40 business-process steps and integrates with several applications within ENMAX Energy and with other ENMAX subsidiaries. The contracts management system also consists of a tracking and reporting system, which can track any contract at any stage in the process. Calgary, Canada-based 5by5 Software Solutions is the systems integrator that worked with ENMAX Energy to create the solution.

“ENMAX Energy saw an opportunity to create a new technology solution that could give it a competitive advantage and chose BizTalk Server 2002 to help make the solution a success,”
said Dave Wascha, lead product manager for BizTalk Server at Microsoft.
“For this mission-critical solution, ENMAX Energy needed an integration server that could handle numerous business processes and had the ability to scale, and BizTalk Server easily fit those needs.”

Using XML, SOAP and other core Internet transports and protocols, BizTalk Server unites enterprise application integration, B2B and business process management technology in a single product to allow companies to easily orchestrate Web services and rapidly build dynamic business processes that span applications, platforms and businesses.

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