MSN Network Attracts 350 Million Worldwide Users Each Month

REDMOND, Wash., July 27, 2003 — PricewaterhouseCoopers LLP has verified that the MSN®
network of Internet services now attracts 350 million unique worldwide users per month. This increase in global reach extends the network’s hold on the title of world’s leading online destination and provides an even larger base of potential customers for advertisers and premium services.

“The large number of consumers visiting our network each month is solid proof that MSN is delivering the most useful online experience,” said Lisa Gurry, group product manager for MSN at Microsoft Corp. “We’re focused on offering the best communication and information services for broadband users, and this commitment is paying off with an increase in traffic to MSN..”

The 350 million users milestone represents a 17 percent increase since September 2002. In fact, the network’s monthly unique users are nearly double the number of people (179 million) who visited Tokyo Disneyland, the world’s most popular theme park, during the 1990s, and more than four and one-half times greater than the total number of people (75.5 million) who visited France, the world’s most popular tourist destination, in 2000.

The increased traffic to the MSN network has been driven by strong growth in communication services such as MSN Hotmail®
, the world’s largest free Web-based e-mail service, with more than 130 million active users worldwide, and MSN Messenger, the world’s largest free instant messaging service, with 100 million unique users each month. The increasing popularity of the network’s information services, such as MSN Search and MSN Entertainment, also has helped increase overall MSN traffic.

To confirm the new monthly record number of unique users, PricewaterhouseCoopers subjected MSN to a series of rigorous inspections to help ensure compliance with the Interactive Advertising Bureau’s measurement guidelines.

About MSN

MSN attracts 350 million unique users worldwide per month. With localized versions available globally in 34 markets and 18 languages, MSN is a world leader in delivering Web services to consumers and digital marketing solutions to businesses worldwide. MSN 8 is the first Internet software product to have earned the trusted Good Housekeeping Seal. MSN brings consumers everything they need from the Web to make the most of their time online. MSN is located on the Web at . MSN worldwide sites are located at .

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software — any time, any place and on any device.

Microsoft, MSN and Hotmail are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft®
Web page at on Microsoft’s corporate information pages. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at .

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