Dell Selects Microsoft Collaboration Technologies To Enhance Real-Time Communications

REDMOND, Wash., Dec. 9, 2003 — Microsoft Corp. today announced that Dell has implemented Microsoft® Office Live Meeting and MSN®
Messenger Connect for Enterprises, enhancing its real-time communications and collaboration capabilities. The ability to integrate managed public instant messaging (IM) and Web conferencing capabilities into the new versions of Microsoft Office and Microsoft Office SharePoint (TM) Portal Server 2003, used by Dell for internal company portals, played a role in Dell’s decision to select these technologies. To complete the real-time infrastructure, Dell plans to deploy Microsoft Office Live Communications Server 2003, which adds internal enterprise IM and an interactive communications platform for these internal applications.

“As we expand globally, our strategy is to deploy technology that easily integrates and streamlines internal and external communications,” said LaVerne Council, vice president of IT at Dell. “Microsoft’s collaboration technologies improve our ability to serve our customers, manage work globally, and save time and money.”

“Our customers have made it increasingly clear that it is important to communicate in real time to run their businesses more effectively and efficiently, and solve core business problems faster,” said Anoop Gupta, corporate vice president of the Real-Time Collaboration Business Unit at Microsoft. “Together with Dell, we are excited to see our complete real-time communications vision begin to come to fruition. Microsoft’s complementary collaboration offerings integrate to help businesses achieve substantial productivity gains while reducing costs.”

Live Meeting Supports Dell’s Global Strategy

Live Meeting, Microsoft’s online collaboration and Web conferencing service, enables Dell to hold virtual meetings and online events to better communicate with team members and customers around the world. Accessible from any location with simply a PC, a telephone and an Internet connection, Live Meeting enables Dell to accommodate small and large interactive gatherings.

Dell Integrates Enterprise Instant Messaging Into Daily Work

MSN Messenger Connect for Enterprises enables Dell team members to communicate with millions of users of MSN Messenger worldwide, and own and manage networkwide corporate IM identities.

With Live Communications Server, companies can deploy enterprise-grade IM, integrate presence into Microsoft Office and line-of-business applications, and build on the extensible real-time communications platform.

Together, Live Communications Server and its companion service, MSN Messenger Connect for Enterprises, provide a comprehensive end-to-end enterprise IM solution to help people make better decisions faster, regardless of device, geographical location or time zone.

More information on Microsoft real-time communications products and services can be found at .

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software — any time, any place and on any device.

Microsoft, MSN and SharePoint are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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