ORLANDO, Fla. — May 23, 2005 — Today at the ACORD LOMA Insurance Systems Forum, more than 35 leading companies announced their support for experience Insurance, a Microsoft® initiative that helps insurance companies change the customer, employee and operations experience.
Software, hardware and system integration partners are developing mission-critical solutions for the insurance industry that align with the initiative and are based on Microsoft Corp.’s platform.
“The innovation of our Insurance Value Chain (IVC) partners is where the power of our experience Insurance program truly lies,” said Kevin Kelly, managing director of the U.S. insurance industry for the Financial Services Group at Microsoft. “Built on Microsoft technologies, IVC partner solutions provide a range of end-to-end insurance processing applications that are delivering business results throughout the industry. Adoption of Microsoft technology along with packaged solutions created by these innovative companies continues to grow, and increased customer satisfaction and return on investment are validation of our shared vision for the industry.”
experience Insurance includes partner solutions that run on Microsoft Windows Server System (TM) , the Microsoft .NET Framework and the Microsoft Office System. The Microsoft technology is designed to make mission-critical applications easier to integrate and more flexible at a lower cost of ownership.
Solution partners that have announced their support for experience Insurance include the following:
. AdminServer is a leading software solutions provider for all segments of the insurance community. The company’s newly released AdminServer System offers improved business functionality over traditional legacy systems. The system helps resolve longstanding time-to-market challenges. Carriers can dramatically lower the cost of policy ownership services by using a common platform that does not require system modifications.
. AQS offers leading policy administration solutions for commercial property and casualty insurance carriers. In addition to its innovative Web-centric product, AQS/advantage, and integration solution, AQS/advantage Integrator, AQS provides diverse client service solutions to numerous insurance companies throughout the United States. AQS/advantage supports all transactions, all lines of business and all 50 states, and leverages the Internet and innovative technologies such as Web services and .NET to automate and shorten the entire policy transaction life cycle. AQS is a Microsoft Gold Certified Partner.
. AscendantOne, a unit of ISO based in Nashua, NH, features comprehensive, browser-based rate-quote-issuance, underwriting, policy and account management capabilities, powered by ISO’s advisory loss costs, manual rules and forms. Its scalable, XML-driven solutions complement existing IT infrastructures, delivering new, network-based economic value to insurers. With distinctive and leverageable business technology supported by patent-pending change-management methodologies, AscendantOne facilitates efficient pricing and policy service for any commercial or personal line of business, and for all ISO, bureau, specialty and proprietary insurance programs. AscendantOne’s best-of-breed Web services architecture enables highly collaborative and cost-effective new-business-to-renewal workflows — anytime, anywhere, and for any property/casualty distributor or demand chain participant.
. Avanade is a leading technology integrator specializing in the Microsoft enterprise platform. Its people help customers around the world maximize their IT investment and create comprehensive solutions that drive business results.
. BearingPoint is one of the world’s largest business consulting, systems integration and managed services firms serving government agencies, Global 2000 companies, medium-sized businesses and other organizations. It provides business and technology strategy, systems design, architecture, applications implementation, network infrastructure, systems integration and managed services. Its service offerings are designed to help clients generate revenue, reduce costs and access the information necessary to operate their business on a timely basis.
Blue Frog Solutions
. Blue Frog Solutions specializes in Web-based applications and middleware for the financial services and insurance industries. The company’s flagship product, ADMServer (ACORD Data Model Server), is a .NET middleware application built entirely on ACORD standards. Well-known as industry experts on both ACORD and National Securities Clearing Corporation (NSCC) formats, Blue Frog helps carriers and distributors streamline data transformation and business process management with ADMServer, which automatically processes in or out of many common industry data formats.
. Bluebook solutions, built on Microsoft .NET technology, address entire workflows with integrated, forward-thinking designs that contain proven cost-saving content, processes and industry standards. Bluebook systems go even further by exposing and mitigating previously hidden or unmanaged overages and fraud. B.E.S.T.Net, B.E.S.T.Central and Insure To Value integrate and exchange critical business data, providing the insurance industry with a global solution to reduce claims costs and remain competitive.
Compliance Architech LLC
. Compliance Architech is engaged in business consulting on the development and implementation of a holistic, business-process-based methodology and “compliance architecture” for compliance with the Sarbanes-Oxley Act, USA Patriot Act, Basel II, SEC Rule 17a-4, Gramm-Leach-Bliley Act, HIPAA and other international, U.S. federal and state regulatory mandates.
Decision Research Corp
. Decision Research created V1STA DecisionMaker, a Web-based insurance management system that does business the way companies do business. Built on Microsoft .NET technology, V1STA offers insurance carriers a solution for easily managing the entire policy life cycle, from quoting and issuance to claims and billing. Using components such as Microsoft SQL Server (TM) , Internet Information Services (IIS) and Microsoft Office Excel®, V1STA product modules provide a user-friendly environment and are fully scalable to support businesses from startups to Fortune 500 companies.
DSPA Software Inc.
DSPA Software is a major supplier of sales compensation software to the insurance industry. The company’s flagship product, FASAT, provides an integrated and consolidated sales channel administration and management system to help clients achieve increased productivity, provide better service and increase their bottom line. Working exclusively in a Microsoft environment, FASAT can easily integrate with any policy administration, general ledger or new business system, and it supports all lines of business.
Duck Creek Technologies Inc
. Duck Creek Technologies markets insurance software that enables carriers to rapidly define, develop, deploy and manage their insurance products and services for any line of business. Duck Creek seeks to become the leading provider of product life-cycle management software and services for the insurance industry. The company’s EXAMPLE Platform, a collection of Web services, enables business users to create and manage the entire product life-cycle management process.
. EDS has 35 years of experience in the financial industry, providing the company with unparalleled insight and its clients with greater value. The EDS insurance practice works specifically to drive down costs of servicing existing policyholders, add new products to meet changing demographics and strengthen distribution channels. Together with software partners in the Insurance Value Chain, EDS and Microsoft manage cost-effective migrations away from old mainframe-based platforms to the Microsoft Windows®, platform leveraging EDS’s .NET Migration.
Fiserv Insurance Solutions
. Fiserv Insurance Solutions specializes in progressive software and outsourcing solutions for the insurance industry. Hundreds of carriers, managing general agents and third-party administrators rely on Fiserv for policy, rating, claims, billing and reinsurance administration, as well as point-of-sale solutions and straight-through processing. In addition, more than 3,000 companies use the company’s market leading financial and compliance solutions.
GlobeNet Technologies Inc
. GlobeNet Technologies Inc. is one of the leading Enterprise Incentive Management (EIM, also known as Incentive Compensation Management) firms serving Global 2000 companies, as well as small to medium-sized businesses, that have specialized incentive compensation needs. GlobeNet provides systems that combine the functional areas of: 1) Sales Force Administration, 2) Contract Document Life-cycle Management, 3) Compensation Processing, 4) Payment Management and Distribution, and 5) the Producer Portal. This product suite provides an end-to-end enterprise solution, designed to eliminate custom code associated with marketing, channel and compensation plan changes and evolution. Based in Scottsdale, Ariz., GlobeNet has served over a hundred clients in numerous verticals, and is now focusing on the Financial Services and Insurance, Healthcare, and Entertainment sectors.
. Through their global Frontline Partnership alliance, HP and Microsoft jointly develop and deliver computing solutions that help insurance customers make faster, smarter IT decisions in rapidly changing business environments. Building on their 20 years of collaboration, HP and Microsoft are developing cost-effective solutions for the insurance industry to reach new levels of business agility and enable insurance companies to become adaptive.
Interactive Business Systems Inc
. (IBS). IBS has been providing information technology consulting services to the business community for over 23 years. IBS’ services encompass the business, applications and infrastructure aspects of its clients’ businesses. Through systems integration expertise and its suite of business process modules, IBS Insurance Services empowers agents, policyholders and internal users with automated, real-time workflow solutions for all phases of the policy “lifecycle,” including quoting, rating, issuing, endorsement, claims and renewal. IBS Insurance Services also offers network and systems design, security assessments and solutions, and IT consulting for mergers, acquisitions and divestitures. They provide a flexible approach to IT services, engaging with clients through fully outsourced solutions, through co-managed solutions or through professional services to support client projects. IBS is a Microsoft Certified Partner, and is headquartered in Oak Brook, Ill., with 10 branches in the U.S. and the U.K.
Impact Technologies Group Inc
. Impact Technologies provides solutions and services to the banking, capital markets and insurance industries. The company offers innovative sales, communication and planning tools that facilitate the sales experience. Impact also helps advisers and their customers make informed decisions by making complex financial concepts and calculations easy to understand. Developed with a firm understanding of sales psychology, these solutions are built on the Microsoft .NET Framework and deliver integrated, easy-to-use technology.
Infosys Technologies Ltd
. Infosys, a world leader in consulting and information technology services, partners with Global 2000 companies to provide business consulting, systems integration, application development and product engineering services. Through these services, Infosys enables its clients to fully exploit technology for business transformation. Clients leverage Infosys’ Global Delivery Model to achieve higher quality, rapid time to market and cost-effective solutions. Infosys has over 35,000 employees in over 30 offices worldwide.
Injury Sciences LLC
. Injury Sciences LLC is headquartered in San Antonio, Texas, and is the leader in engineering-based expert systems for claims. The company’s flagship product, WrExpert, was initially released in October 1998 and is now an Internet-based expert system. WrExpert evaluates the severity of specific automobile collisions and numerous other accident characteristics by analyzing damage repair estimate information, damage profiles of vehicles involved in a collision and, now, automobile black-box data. WrExpert is the first claims application to evaluate the potential for a variety of injuries for those automobile accidents identified as minor collisions and provide engineering-based diagnostics of negligence/liability factors.
. INSTEC supports multistate bureau and client-specific policy processing for all states and all major commercial lines of business. The company’s Windows- and Web-based software can be customized to match unique filings, coupled with various optional maintenance services including complete bureau regulatory updates. As a .NET-based component, all of INSTEC’s QuickSolver applications can be integrated with an insurance provider’s technical environment.
. Based in Colorado Springs, Colo., Insurance Technologies provides illustration and point–of-sale software that can easily adapt to the changing business requirements of the financial services industry. The ForeSight family of products supports all product types including Life, Whole Life, VUL, UL, Annuities — Fixed, Variable, Immediate, Deferred & Equity Indexed, Structured Settlements, DI, LTC, Critical Illness and Mutual Funds — all on a single mobile platform.
. Insuresoft, formerly Applied Systems’ insurance carrier division, delivers policy administration solutions for property and casualty insurance carriers. Insuresoft’s flagship product, Diamond, is built on the Microsoft platform with a services-oriented architecture that enables Web-based access for agents, consumers and other insurance carrier partners. The Diamond system is composed of five core modules: policy, user configured rating and underwriting, billing, claims, and reports. These modules can be utilized independently and integrated with an existing legacy system via the company’s library of Web services. Alternatively, they can be combined to create an integrated enterprise solution.
. Through the effective combination of services, software, data and analytics, Insurity helps improve the operational and financial performance of insurers by enhancing the processes of risk-acceptance and loss-mitigation. Insurity offers policy administration, claims administration, compliance management, regulatory reporting, reinsurance, billing, ASP and BPO services to carriers, MGAs, brokers, agents, TPAs and other financial services institutions, including more than half of the nation’s top 20 P&C carriers.
Larsen & Toubro Infotech Ltd
. L&T Infotech’s Insurance Practice comprises a well-balanced team of domain specialists, software consultants and solution architects. It has built up comprehensive business expertise in both Property & Casualty and Life & Health Insurance segments. It has the unique experience of having delivered solutions and services across the Property & Casualty landscape — carriers, intermediary and re-insurer. As a result, the team has extensive experience in the development of software for various insurance functions, such as product rating and definition, underwriting, policy administration, claims management, risk placement, client management, accounting, treaty and facultative contracts, and others. Coupled with its strong credentials, flexible engagement models, quality certifications and infrastructure, the Insurance Practice has proven capability to deliver value-added and cost-effective services to its Global Clients.
. Micro Focus is a technology company committed to helping the insurance industry reuse and extend legacy applications through Lift and Shift and Leverage and Extend. Working with world-class partners, Micro Focus helps deploy these applications on Windows and .NET, making use of Web services and providing them with service-oriented architecture (SOA) principles. Micro Focus delivers on three established universal business imperatives: reducing costs, increasing the agility to innovate and minimizing risk.
NEON Systems Inc
. NEON Systems is a leading provider of enterprise-class mainframe integration solutions. The company delivers the only unified mainframe integration platform to support the entire range of requirements for modern SOAs and emerging event-driven architectures (EDAs). NEON’s Shadow technology reduces the complexity of mainframe integration to enable organizations with significant commitments in mainframe systems to streamline incumbent technologies and lower total cost of ownership. With extensive mainframe integration expertise, NEON is uniquely qualified to solve the implementation challenges of supporting new business initiatives that integrate mainframe systems with distributed .NET environments.
. NIIT Technologies is a global, insurance-focused IT solutions corporation. It offers services to life, property/casualty, health and reinsurance companies in management consulting, domain consulting, software development, legacy support, system integration, knowledge management and BPO. Over the past 15 years, NIIT Technologies has designed, developed and implemented integrated solutions in major insurance and reinsurance companies. These solutions were leveraged and facilitated through the utilization of Microsoft tools and platforms including Microsoft Visual Studio®, SQL Server, Windows Server (TM) 2000 and Windows XP.
. ProcessClaims, a leading software provider to the insurance industry, delivers solutions that automate communication and information flow, and yield rapid return on investment. By harnessing the power of the Microsoft .NET Framework and its own data transformation technology and industry expertise, ProcessClaims offers solutions that provide data translation and mining, business intelligence, workflow management, assignment automation, appraisal management and trading partner integration.
. Founded in 1988, RDA provides custom application development services for all types of companies. Specific areas of focus include .NET Development, Application Development Frameworks, Auditable and Secure Spreadsheets, Billing/Accounts Receivable Systems, Business Intelligence, Communication and Collaboration, eCommerce, Enterprise Application Integration, Mobile Frameworks, Mobility, Operational Efficiency and Productivity, Portals, and Security. RDA is a Microsoft Gold Certified Partner in Integrated E-Business Solutions, Security Solutions and Information Worker Productivity Solutions. Headquartered in Baltimore, Md., RDA also has offices in Atlanta, Philadelphia and Reston, Va.
. Riskclick provides Business Process Management (BPM) solutions for the insurance industry. Headquartered in New York with operations in London, Riskclick provides users in 43 countries with solutions that manage mission-critical insurance processes. Riskclick’s underwriting solution, Riskclick Underwriting, is a comprehensive exception-based underwriting system for new business submissions, endorsements, and renewals across personal, commercial and specialty lines of business.
Satyam Computer Services Ltd
. Satyam is a global IT consulting services provider, offering a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace. Nearly 20,000 highly skilled professionals in Satyam work onsite, offsite, offshore and near shore, to provide customized IT solutions for companies in several industry sectors. Satyam’s ideas and products have resulted in technology-intensive transformations that have met the most stringent of international quality standards. Satyam Development Centers in India, the USA, the UK, the UAE, Canada, Hungary, Malaysia, Singapore, China, Japan and Australia serve 390 global companies, of which 144 are Fortune Global 500 and Fortune US 500 corporations. Satyam’s presence spans 46 countries, across six continents.
SunGard Insurance Services
. SunGard Insurance Systems is a global provider of technology solutions to more than 2,000 customers in the insurance industry. SunGard Insurance Systems offers straight-through processing solutions from front-office sales support to back-office administration, accounting, investment and statutory reporting. SunGard Insurance Systems’ professional services team includes insurance industry specialists who provide consulting, implementation and outsourcing services.
. Vertafore is a leading provider of specialized software, services and information for the property and casualty insurance industry. Vertafore delivers solutions to facilitate independent agent productivity and carrier/agent connectivity. Throughout its three-decade history, Vertafore has become the management system, rating, point-of-sale and information source to over 15,000 independent insurance agencies, 120,000 end users, and 300 insurance carriers. The four principal operating entities within Vertafore are AMS Services, Rackley Solutions (AMS-Rackley and Allenbrook), SilverPlume and Vertafore Benefits.
. VerticalPoint is a leading provider of enterprise new-business and automated risk assessment technology and integration services for the financial services industry. Built on the Microsoft .NET Platform, VerticalPoint’s browser-based flagship product LifeSuite is used by leading North American insurers, reinsurers, business process outsourcing providers and evidence providers. LifeSuite can extend the life of legacy systems while streamlining new-business and automated underwriting processes such as e-application, case management, workflow, requirements management and evidence provider connectivity.
. Visibillity is a leading provider of collaborative litigation management solutions for the insurance industry. It is focused on simplifying the processes that add complexity to everyday routines. The company’s products and services have evolved from the feedback of customers and the needs of the industry, which has resulted in targeted and intuitive solutions unlike any other on the market today. Visibillity is more than a software company — it is a networked community dedicated to improving the business of insurance.
Wildnet Group Ltd
.. Wildnet was founded over six years ago to assist the insurance community to process their business requirements electronically. Utilizing decades of industry experience, as both brokers and underwriters, Wildnet brings a unique industry understanding that aims to solve business problems either by providing consulting services, applying the right transactional and processing systems, or creating customized solutions. It has built over 25 Web-based processing platforms, and provided a range of systems to insurers, re-insurers, brokers and Managing General Agents.
XDimensional Technologies Inc
. XDimensional Technologies offers Nexsure, a hosted insurance agency management solution. Nexsure connects agents, carriers, brokers and policyholders while helping drive efficient business production and superior customer service. This solution includes robust contact management, sales force automation, advanced workflow, standard and custom lines of business, policy life-cycle management, customer relationship management (CRM), and multioffice accounting and reporting. Built on Microsoft .NET technology, Nexsure has built-in Web services, data processing and transactional capabilities, which provide simplified ease of use, scalability and information availability.
About experience Insurance
experience Insurance is a Microsoft initiative that helps insurance companies change the customer, employee and operations experience so they can achieve increased market share and profitability. The initiative was launched with the support of leading software, hardware and systems integration partners delivering solutions based on the Microsoft platform. experience Insurance is designed to help insurance companies differentiate their brand and achieve a competitive advantage with increased employee satisfaction and productivity, faster response to changing market needs, and reduced total cost of ownership. More information can be found online.
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Partner Momentum for Microsoft’s experience Insurance Initiative
“We are extremely pleased to be a part of the experience Insurance initiative, and value our alliance with Microsoft, which helps us to communicate and produce true value to our clients jointly through our innovative technologies.”
Christopher Doggett, CEO, AdminServer
“Bluebook’s InsureBASE, with its global data partners, is capable of providing property information and estimating replacement cost (ERC) for the nation’s approximately 70 million residential structures. Bluebook’s InsureBASE product line offers the insurance and financial services industries unparalleled access to critical, decision-ready data via Web services using Microsoft technology. Bluebook utilized the Microsoft server technology to scale its solutions and greatly extend the reach of information through its InsureBASE technology. By using Microsoft’s proven development technology, we’ve opened our architecture to near-unlimited expansion. We consider the .NET Platform and Microsoft server products, including BizTalk, to be an essential part of our current and future product development strategy.”
Peter Johnson, CTO, Bluebook International
“Compliance Architech is pleased to support the Microsoft experience Insurance program. This program represents an important new contribution to the insurance industry’s efforts to adopt a more holistic, process-based approach to product delivery, customer satisfaction, compliance and risk management. As a technology platform for the insurance industry that truly can be described as already enterprisewide, the Microsoft product platform — due to the experience Insurance program — now should be seen not only as a productivity platform, but also as a an enterprisewide platform for other purposes. One such important purpose is to serve as an enterprisewide compliance and risk management platform to support customized, partner-supplied solution offerings.”
Jeff Jinnett, Managing Director, Compliance Architech LLC
“In today’s competitive environment, organizations need to equipped with an agile infrastructure, one that will allow them to change sales tactics frequently and respond rapidly to market drivers. Working in conjunction with Microsoft, we are able to provide customers with the flexibility they need to achieve better results and a foundation that they can continue to build on.”
Don Campbell, Vice President of Sales and Marketing, DSPA
“Duck Creek is pleased to participate with Microsoft as it launches its experience Insurance initiative. As a Microsoft Gold Certified Partner, we appreciate Microsoft’s continued commitment and support for our market. Our EXAMPLE Platform leverages the power of the Microsoft .NET Platform, which provides us with a performance boost as well as improved security and more flexible deployment options. Microsoft continues to push the innovation envelope, providing a great benefit to its partners.”
Doug Roller, CEO, Duck Creek Technologies
“Insurers are challenged to increase speed to market while improving operational efficiency and value. Fiserv’s participation within Microsoft’s Insurance Value Chain will provide insurers the ability to add products more quickly and efficiently, thereby generating improved business results. We anticipate that Fiserv’s broad enterprise suite of industry solutions within the Insurance Value Chain will enhance access to information in the insurance transaction and can result in better decisions for the insurer, improved cost control, and increased insurer profitability.”
Tony Perdichezzi, CEO, Fiserv Insurance Solutions
“Larsen and Toubro group, a leading technology and engineering conglomerate in India, has been closely dealing with the Risk Management and Insurance industry for the past six decades and hence has a good feel for what it means to ‘experience insurance.’ L&T Infotech, a wholly owned subsidiary of Larsen and Toubro, is glad to be associated with Microsoft in the experience Insurance initiative. As an Insurance Value Chain partner of Microsoft, we look forward to leveraging Microsoft platform along with SOA, Web services and ACORD XML standards to deliver the much-desired straight-through processing (STP) solutions across key areas of new business, risk placement, policy administration, claims and reinsurance.”
V.K. Magapu, CEO, L&T Infotech
“Many of the world’s largest insurance companies are using Micro Focus solutions to unlock the value of their legacy applications to better serve their customers. These companies are using our solutions to host their legacy application development and deployment on productive, high-performance Windows-based platforms. Working with Microsoft, CSC, EDS and other large systems integrators, we are helping our insurance customers to improve their offerings through the power of modernized legacy assets.”
Ian Archbell, Vice President, Product Management, Micro Focus.
“Microsoft’s experience Insurance initiative enables hardware, software and integration partners alike to come together in an effort to support and advance the insurance industry. By working and sharing ideas with other best-in-class partners and by continuing to leverage Microsoft’s development capabilities to accelerate the delivery of insurance-specific BPM solutions, we are helping our clients to control costs, improve underwriting performance and support competitive differentiation.”
James DeSocio, CEO, Riskclick
“We are delighted to be part of Microsoft’s experience Insurance initiative. Microsoft’s technology solutions coupled with the depth of Satyam Insurance domain expertise and a long-standing relationship, makes this an ideal match. Satyam has been leveraging Microsoft solutions and reusable solution frameworks in developing large integrated Insurance Value Chain solutions for various carriers and Insurance Value Chain partners.”
Ravi Bommakanti, Director, Senior Vice President and Head of Insurance Practice, Satyam
“VerticalPoint is committed to the experience Insurance initiative and to providing our customers with agile, cost-effective and service-oriented solutions. For our customers, that means solutions that are flexible and easy to maintain and have a low ongoing cost of ownership and a quick ROI. We are pleased with the performance improvement our clients have experienced with our systems and the quick time to market of new product offerings that we have experienced using .NET.”
Joseph S. Breakey, CEO, VerticalPoint
“The experience Insurance initiative exemplifies the focus on tangible results and business benefits that we at XDimensional Technologies strive to provide our customers through Nexsure, our agency management software-as-a-service solution. This alignment in strategic vision is fueled by the agility and performance of Microsoft’s .NET technology and server products, as well as by the mutual and strong commitment to our relationship.”
Bob Juracka, President, XDimensional Technologies