Technology Leaders Release New Specification to Simplify IT Management

REDMOND, Wash. — July 31, 2006 — BEA Systems Inc., BMC Software Inc., Cisco Systems Inc., Dell Inc., EMC Corp., HP, IBM Corp., Intel Corporation, Microsoft Corp. and Sun Microsystems Inc. today announced they have published a draft of a new specification that defines a consistent way to express how computer networks, applications, servers and other IT resources are described — or modeled — in extensible markup language (XML) so businesses can more easily manage the services that are built on these resources.

As a result of collaboration, the open, industry-wide specification defines a common language for expressing information about IT resources and services. Called the Service Modeling Language (SML), the specification enables a hierarchy of IT resource models to be created from reusable building blocks rather than requiring custom descriptions of every service, thus reducing costs and system complexity for customers. The group plans to submit the draft specification to an industry standards organization later this year.

SML addresses a growing industry need as a result of the numerous methods of representing the same IT resource. Besides being inefficient, the use of different formats leads to two problems. First, because the tools and management applications use different formats, they don’t speak the same language. Therefore the information must be translated, which can lead to the loss or misinterpretation of technical details. Second, the use of different formats may require IT architects to use written descriptions or sketches to convey information about resources. Such descriptions must then be translated into a form that tools and management applications can consume, which is a manual, error-prone process.

SML has two unique properties that make it well-suited for modeling IT resources and services: support for rich constraints and alignment with XML message exchange architectures. SML allows developers to build modeling information for applications, devices and services that can be used during all stages of the application or service life cycle, such as configuration, problem, change and release management. They are also useful for tactical processes such as management of service levels, availability and capacity. The SML specification will provide simplicity, integration and compatibility throughout this life cycle for all components of an IT environment.

This common modeling language is an important step in simplifying IT management in multi-vendor environments, providing a way for information to be shared across diverse tools and applications. Constructing a complete picture of the IT environment out of a series of reusable building blocks rather than requiring a fully customized description of every service is crucial. It reduces the cost and complexity associated with delivering the levels of service and responsiveness businesses need from IT today while increasing a business’s IT agility and its ability to adapt its IT in time to meet changing needs.

In addition to the publication of the SML specifications, the companies also announced their intent to explore development of a library of core models to describe generic resources such as network elements, operating systems, storage devices, desktops, server systems, Web servers and a directory service. With an agreed-upon standard library of definition for this core set of resources and services, every vendor would be able to establish the generic nature of, and relationship between, every component of a specific IT service without prior knowledge of the objects that make up that service.

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Quote Sheet

“BEA is excited to be a contributor to this joint effort to define a common modeling language for IT services that could provide the necessary interoperability to simplify the management of IT services that are enabled by a host of underlying and complex enterprise IT assets. Employing a standards-based approach is consistent with our view that common specifications and collaborative efforts such as these can speed the delivery of important innovation and new technology to the marketplace.”

  • Zulah Eckert
    Senior Principal Technologist
    Office of the CTO
    BEA Systems

“As IT environments continue to grow in complexity, this SML collaboration provides significant benefit to customers across all of our organizations and is a unified effort to advance the industry as a whole. BMC continues to lead customers closer to their Business Service Management (BSM) goals by developing innovative IT management solutions and participating in efforts, such as this, that increase efficiency and simplify management across all IT environments.”

  • Tom Bishop
    Chief Technology Officer
    BMC Software

“The network as a platform connects and enables all components of the IT infrastructure. A common language helps heterogeneous management standards converge, allowing customers to manage IT assets interconnected across a distributed network. Cisco views SML as a significant step forward for model-based management and as an enabler of next-generation network services in a Web services environment.”

  • Nino Vidovic
    CTO Network Management Technology Group
    Cisco Systems

“As the industry-standards leader, Dell is pleased to actively participate in the definition of SML. Customers prefer single-click systems management across their enterprise. SML helps enable the merger of Common Information Model (CIM)-based hardware instrumentation with OS- and application-based instrumentation. With these implementations, customers will be able to manage a broad variety of systems and software from a single console.”

  • Winston Bumpus
    Systems Management Architecture and Standards

“EMC is participating in the SML working group to help accelerate and elevate this work to the level of acceptance and adoption by a leading technical standards body. EMC believes that model-based management solutions represent the new paradigm to successfully manage the highly complex, multidomain IT infrastructures emerging in today’s enterprises. As many EMC products are developed in accordance with industry standards such as the CIM and Storage Management Initiative-Specification (SMI-S), the multivendor SML effort is reflective of EMC’s own strategy to ease heterogeneous product interoperability and management in customer environments.”

  • Jeff Nick
    Senior Vice President and CTO

“The development of SML is an important milestone in HP’s effort to help customers transition to next-generation, service-based data centers. HP plans to use SML to provide direct customer benefits through enhancements to its comprehensive management portfolio, including unified infrastructure management and automation as well as application, service-level and business process management.”

  • Greg Astfalk
    Chief Scientist
    Office of Strategy and Technology

“This is an important step in IBM’s effort to collaborate with other industry leaders to bring open frameworks into IT management solutions on behalf of our customers. As a leader in open standards-based software, we intend to embrace SML in IBM server, Tivoli and Rational portfolios to extend modeling and self-managing capabilities within multivendor IT environments.”

  • Ric Telford
    Vice President
    Autonomic Computing


“We have been actively working with other industry leaders to further expand management services in a service-oriented industry. The SML specification is an important step to drive significant, cross-platform business modeling improvements for IT professionals and their business platforms.”

  • Robert B. Crooke
    Vice President and General Manager
    Business Client Group

“We are delighted to offer the work initiated by Microsoft on the System Definition Model (SDM) to create this joint specification with our partners. SDM has been a key element of our Dynamic Systems Initiative (DSI) and we’ll continue our DSI work using SML. SDM will be renamed SML, and the supporting infrastructure will be referred to as the SML platform, in support of our full implementation of this specification in Windows®, System Center, Visual Studio® and eventually all Microsoft product offerings. This is a great day for our customers operating in heterogeneous environments, with this effort facilitating deep integration across heterogeneous environments and tools based on a common modeling language.”

  • Kirill Tatarinov
    Corporate Vice President
    Windows and Enterprise Management Division

“As SML will provide an industry-agreed foundation for model-based management, it holds the promise for rich heterogeneous interoperability and composability up and down the stack, which translates to customer choice. Leveraging the adoption of industry-standard WS-Management protocols will further accelerate availability of this technology to the market. Sun views open industry standards as fundamental enablers of heterogeneous IT systems, and we’re pleased to join forces to bring SML to an industry standards body, following which Sun will appropriately use SML technology within its product portfolio.”

  • Bill Smith
    Director of Business Alliances
    Sun Microsystems

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