AI in Action

Get the scoop on how leading companies around the world are embracing Microsoft AI capabilities to reinvent customer engagement, enrich employee experiences, reshape business processes, and bend the curve on innovation.

Our Customers / Partners

“For every $1 a company invests in generative AI, the return on investment (ROI) is $3.7x”

“Generative AI usage jumped from 55% in 2023 to 75% in 2024”

“Within 24 months, most organizations plan to expand beyond pre-built AI solutions to advanced AI workloads that are customized or custom-built”

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FS Group

Gruppo FS and Microsoft announced a strategic AI partnership to modernize Italy’s rail network using Azure AI and Copilot, aiming to improve operational efficiency and enhance passenger experiences across millions of journeys annually.

Read More about our collaboration with FS Group

Pantone

Pantone and Microsoft announced the launch of Pantone Palette Generator, a new AI-powered design assistant built on Azure OpenAI. With the Pantone Palette Generator, designers can create custom color palettes drawing from thousands of colors from Pantone’s vast color library in seconds.

Read More about our collaboration with Pantone

NASA logo

Using Microsoft Azure OpenAI Service, NASA developed Earth Copilot to simplify access to its vast Earth Science data. This AI-driven tool will make over 100 petabytes of data more accessible and user-friendly for scientists, educators, policymakers, and the general public.

Read More about our collaboration with NASA

Mercedes-Benz

Mercedes-Benz expanded its collaboration with Microsoft to boost in-car productivity with Enhanced Meetings for Teams app, Intune integration and Microsoft 365 Copilot.

Read More about our collaboration with Mercedes-Benz

Honeywell

Honeywell has more than 16 gen AI use cases in production, available to all its 95,000 employees. An AI copilot from Moveworks has helped automate IT help desk requests, reducing the number of tickets humans have to address by 80%. Another virtual assistant, Red, leverages Honeywell’s archive of 350,000 pages of product manuals and more than 50,000 internal articles to answer questions.

Read More about our collaboration with Honeywell

AI Impact at Dow: Copilot Identifies Millions in Cost Savings

By leveraging Copilot and AI agents, Dow has automated the analysis of over 100,000 PDF invoices annually, identifying billing inaccuracies and potential savings. This system is expected to save the company millions of dollars with industry sources indicating that a robust freight auditing process can help save companies an average of 3% on freight expenses.

Read More about our collaboration with AI Impact at Dow: Copilot Identifies Millions in Cost Savings

GE Aerospace

GE Aerospace has launched AI Wingmate, a generative AI platform, to enhance productivity for its 52,000 employees. Since its launch, the system has received ~500,000 queries, searches, and other employee interactions and processed 200,000+ pages for different AI chats. AI Wingmate helps employees quickly obtain information, perform advanced searches, and create tailored communications.

 

Read More about our collaboration with GE Aerospace

Audi

AUDI AG and Microsoft team up to enhance in-car voice control in nearly two million Audi models by integrating ChatGPT via Azure OpenAI Service, creating a safer, seamless, and more intelligent driving experience.

Read More about our collaboration with Audi

Hitachi

Hitachi is embing Microsoft’s cloud and AI services into its Lumada Solutions to boost Lumada’s growth and enhance productivity for 270,000 employees. Additionally, Hitachi aims to upskill over 50,000 “GenAI Professionals” with advanced AI training.

Read More about our collaboration with Hitachi

CarMax Logo

CarMax’s applied AI to summarize customer reviews into a few easily readable sentences, at scale across their inventory. A process that would have taken 11 years, was simplified to a few months.

Read More about our collaboration with CarMax

AI by the Numbers

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85%

More than 85% of Fortune 500 are using Microsoft AI.

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90%

Microsoft 365 Copilot is used by hundreds of thousands of customers, including nearly 90% of the Fortune 500 and companies like Disney, Dow, and Novartis.

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80k

Microsoft Foundry is used by more than 80,000 customers, including 80% of the Fortune 500. For example, Ralph Lauren used Microsoft Foundry to build a conversational shopping experience in its app.

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26 million

90% of the Fortune 100 now use GitHub Copilot and there are over 26 million GitHub Copilot users, including Cisco, HPE, SkyScanner, Target, AMD, and Twilio.

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90%

Copilot Studio has been used by more than 230,000 organizations and 90% of Fortune 500, including Eneco, BD Columbia, The Estee Lauder Companies Inc., Grupo Bimbo, T-Mobile, and Virgin Money.

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17 million

The ambient listening capabilities available in Dragon Copilot helped document over 17 million physician-patient encounters this quarter, up nearly 5x year-over year at providers like City of Hope, Mercy Health, Ottawa Hospital, Tufts Medicine, University of Michigan Health, and WellStar.

 

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1.5 million

We now have 1.5 million security customers – including EY Global, Manpower Group, TriNet, Best Buy, and Regions Bank – with 16 billion Copilot interactions audited by Purview, up 72 percent quarter over quarter.