NHS England is rolling out Microsoft 365 Copilot to 505,000 clinicians and support staff in largest implementation of its kind in the healthcare sector. This follows an initial trial across 30,000 NHS workers, which found that using Copilot saved users 43 minutes on administration per day, enabling health workers to focus more time on care.

BNY is scaling AI across its entire workforce using Azure cloud infrastructure and placing Copilot tools in the hands of its employees. Examples of successful use-cases include a dedicated payment digital employee that reduced payment validations that once took five or six minutes to clear, down to under 30 seconds. Open investigations in payments dropped by nearly 80%.

Accenture is rolling out Microsoft 365 Copilot to more than 740,000 employees – Microsoft’s largest enterprise AI deployment to date. The phased rollout, supported by training and governance, is driving major productivity gains, with 97% of employees completing routine tasks up to 15x faster and shifting focus to higher-value work.

Harvey is embedding legal AI agents into Microsoft 365, enabling users to run legal research, analyze documents, and manage complex workflows—like reviewing a 247‑page credit agreement under a tight deadline—without leaving the productivity suite. The integration comes as Harvey’s ARR surged from $50 million to $190 million, positioning the company for a potential $11 billion valuation.

Westpac is rolling out AI to its 35,000 employees and contractors—following a successful pilot with 15,000 users—to improve productivity, customer support, and internal workflows. The bank is investing in AI training and custom agents built via Microsoft Copilot Studio to scale automation responsibly, reduce manual tasks, and empower staff to focus on high-value work.

Steelcase says the AI boom is prompting demand for workspace redesign—with more acoustically private areas, tech-equipped hybrid collaboration zones, and flexible layouts to support both focused work and AI-assisted meetings. The company is partnering with Logitech and Microsoft to rethink furniture, lighting, and camera placement, responding to evolving employee needs around speed, burnout reduction, and productivity.

Wesfarmers announced a multi‑year strategic partnership with Microsoft to embed AI across its portfolio—including Bunnings, Kmart Group, Blackwoods, and Priceline—aiming to enhance team productivity, optimize supply chain operations, and improve customer experiences for “millions of customers” in Australia and New Zealand. The agreement includes plans to more than double Copilot usage, expand AI agents in store operations, and invest in workforce training, signaling a major step toward large‑scale, responsible AI transformation in retail.

Canadian Tire Corporation expanded its AI partnership with Microsoft to deploy MOSaiC—a next-gen retail intelligence platform powered by Azure—that analyzes loyalty, sales, weather, and local events to anticipate more than 1,000 distinct customer “moments.” The platform aims to optimize inventory, promotions, and merchandising across Canadian Tire, Mark’s, and SportChek, marking a strategic shift toward data-driven, context-aware retail planning at scale.

CoStar Group launched Homes AI on Homes.com, introducing real-time voice and text conversations, powered by Microsoft Foundry, built on top of deep property, school, neighborhood, and 3D twin data. The experience marks a generational leap in home search, backed by a network of 115 million monthly users and early testing showing agents who use the platform win 60% more listings, redefining consumer and professional interaction with the housing market.

Bristol Myers Squibb has partnered with Microsoft to deploy FDA-cleared radiology AI via a cloud imaging network to help detect lung nodules and non–small cell lung cancer at earlier stages in underserved U.S. communities. The initiative combines scalable radiology infrastructure with oncology expertise to improve diagnostic accuracy, accelerate follow-up care, and address health equity in lung cancer detection.

The University of Manchester has become the first university in the world to provide Microsoft 365 Copilot access and training to all 65,000 students and staff, a landmark initiative aimed at closing the digital divide, strengthening AI literacy, and equipping the next generation with future-ready skills. The rollout builds on Manchester’s deep AI heritage, supports teaching, research, and professional work, and reflects a strategic effort to embed responsible, equitable AI at scale.

Microsoft Corp. and Levi Strauss & Co. (NYSE: LEVI) (LS&Co.) are spotlighting their shared vision for the future of retail, powered by AI and cloud innovation. The latest example is a new Azure-native orchestrator agent embedded within Microsoft Teams to help streamline operations and empower employees across corporate, retail and warehouse environments. The orchestrator agent serves as the portal for employees to ask questions, which can then be answered by any number of behind-the-scenes agents, all filtered through one conversational “superagent.”

Microsoft partnered with BlackRock, Ralph Lauren, Mercedes-Benz, and Insilico Medicine to showcase custom AI solutions powered by Azure OpenAI Service and agentic systems. These collaborations span financial analysis, personalized retail experiences, factory optimization through digital twins, and accelerated drug discovery—demonstrating how tailored AI can transform diverse industries.

Land O’Lakes partnered with Microsoft to launch “Oz,” an AI-powered digital assistant built on Microsoft Foundry that delivers instant, data-driven recommendations to help farmers optimize crop yields and reduce production costs. By streamlining access to millions of agronomic data points, Oz empowers retail agronomists to provide farm-specific solutions, driving efficiency and long-term success in agriculture.

Mount Sinai Health System is using Microsoft Dragon Copilot, an AI-powered voice assistant, to streamline clinical documentation, reduce administrative burden, and improve patient experiences. This deployment underscores Mount Sinai’s broader digital strategy to use AI-driven tools that enhance clinician well-being, operational excellence, and patient outcomes.

Using Microsoft Azure OpenAI, Kraft Heinz developed The Cookbook, an AI agent that harnesses 150 years of Tomato Masters’ expertise to assist with tomato ketchup production.

The Idaho National Laboratory (INL) is deploying a Microsoft-developed solution built with Azure AI services to generate engineering and safety analysis reports, which are standard reports submitted as a part of applications for construction permits and operating licenses for nuclear power plants. For reactor developers, generating these large, detailed reports is typically a time-consuming and expensive process that requires compiling safety data and language from multiple sources. The Azure AI-powered solution will help streamline and accelerate the review process.

The NFL and Microsoft announced a multi-year strategic partnership extension to help usher in a new era of AI innovation throughout the league. As part of the deal, the NFL’s Sideline Viewing System for every club has been upgraded with more than 2,500 Microsoft SurfaceCopilot+ PCs to empower 32 clubs, roughly 1,800 players, and more than 1,000 coaches and club football staff with real-time game data and analysis tools.

The U.S. House of Representatives will deploy Microsoft Copilot across more than 6,000 staff members to enable the secure and compliant use of AI for legislative activities.

The Premier League is redefining global fan engagement through a groundbreaking partnership with Microsoft, leveraging Azure AI Foundry, Microsoft Copilot, and the Power Platform. This intelligent ecosystem delivers real-time, personalized content from over 30 seasons of data, transforming how 1.8 billion fans connect with the game.

AIB is leading innovation in Irish banking with one of the largest enterprise-scale deployments of Microsoft Copilot tools. Over 10,000 employees are now empowered with Microsoft 365 Copilot, Copilot Studio, and GitHub Copilot to streamline work, enhance collaboration, and accelerate software development.

Clorox is using generative AI tools to accelerate product development, create targeted ad content, and analyze customer feedback, part of a $580M digital overhaul aimed at boosting innovation without cutting jobs. Early results include faster ad testing, more creative product ideas, and deeper consumer insights.

Barclays is deploying Microsoft 365 Copilot to 100,000 employees worldwide, integrating AI agents into its internal systems to streamline everyday tasks like travel booking and HR queries, enhance content discovery, and improve productivity.

Broward County Public Schools is launching the world’s largest K–12 deployment of Microsoft 365 Copilot, using AI to boost educator productivity, personalize student learning, and streamline district operations across more than 239 schools.

Starbucks introduced a generative AI assistant built with Microsoft Azure’s OpenAI platform to simplify barista tasks and reduce service times to under four minutes. Piloting in 35 stores this year, the assistant—called Green Dot Assist—provides instant support for drink preparation, equipment troubleshooting, and operational questions.

The NFL added an AI assistant to its existing Combine App, using Azure OpenAI Service, Azure Container Apps, and Azure Cosmos DB. This helped coaches and scouts evaluate talent and build accurate draft boards across more than 300 elite prospects – cutting hours of manual analysis down to seconds.

Estée Lauder is transforming trend forecasting and consumer marketing with Microsoft 365 Copilot and generative AI, significantly reducing data analysis time and enhancing marketing efficiency. This has enabled faster product launches and more agile responses to market trends, highlighting the impactful integration of AI in the beauty industry.

With the migration to Microsoft Azure, BlackRock has significantly accelerated its rollout processes, reducing the time from quarters to just weeks. This transition has enhanced operational efficiency, allowing the firm to manage critical stress tests like index rebalances with improved performance and robust security through data encryption at rest and in transit.

Suncorp has successfully migrated 90% of its workloads into the public cloud, marking a 25% increase in the last two years alone. This strategic move enables Suncorp to transition from experimentation to full-scale production across the enterprise.

Using Azure OpenAI, Coca-Cola has revolutionized their marketing campaigns with AI-powered experiences. This innovative approach has set new industry standards in the beverage sector, showcasing the power of AI in creating real magic.

Ally.ai has helped reduce the time needed to produce creative campaigns and content by up to three weeks, primarily with early-stage tasks like research, first drafts, and naming exercises, resulting in an average time savings of 34% compared to typical processes without AI.

Petbarn has launched PetAI, a groundbreaking generative AI solution developed with Microsoft and Insight Enterprises, to provide tailored pet care advice and product recommendations.

Coles and Microsoft have entered a five-year strategic partnership to leverage AI and cloud technologies. This collaboration will drive innovation, with Coles making 1.6 billion informed predictions daily across its 850 stores.

Our strategic alliance with C3 AI leverages the power of Microsoft Azure to help enterprises tackle complex challenges with AI. This partnership accelerates AI transformation, driving faster innovation, greater business value, and sustainability.

Accenture will expand its use of Microsoft 365 Copilots and agents from 100,000 to 200,000 users. Employees are saving an average of 121 minutes per week, enhancing productivity by 16%. 61% favor AI-enhanced workflows, with engineering roles saving nearly 97 hours annually and maintenance roles saving about 225 minutes weekly.

Since its launch, Canadian Tire’s AI assistant, CeeTee, has attracted almost 10,000 users and logged over 700,000 chat sessions. The tool saves users between 30 to 60 minutes a day by helping them choose tires and providing personalized recommendations.

Lumen Technologies has reduced data processing time from days to just an hour with Microsoft Copilot. The company estimates Copilot is saving its sellers an average of four hours a week, equating to $50 million annually. Additionally, GitHub Copilot has reduced the cycle time of projects by an average of 20% to 30%, enabling faster deployment.

Nasdaq introduced new AI capabilities for its Boardvantage® Board Portal on Microsoft Azure. These capabilities help governance teams save time and cost by quickly summarize board materials for informed decision-making so they can focus on vital board initiatives.

Hitachi is embing Microsoft’s cloud and AI services into its Lumada Solutions to boost Lumada’s growth and enhance productivity for 270,000 employees. Additionally, Hitachi aims to upskill over 50,000 “GenAI Professionals” with advanced AI training.

Clarins is transforming customer care in the beauty industry with CLARA, a new bot developed with Microsoft’s Azure OpenAI Service. CLARA utilizes website content, customer Q&As, and beauty coaches’ product training, to provide an unparalleled service experience.

TD Bank Group (TD) has launched two generative AI pilots to enhance customer experiences and accelerate coding workflows. The AI virtual assistant helps contact centre colleagues retrieve answers quickly, reducing hold times. GitHub Copilot assists engineers by providing real-time coding suggestions, with 50% of engineers saving up to 20 hours over a two-week sprint and 93% reporting increased productivity

Axel Springer is piloting new AI-driven chat experiences to better inform and engage users with journalistic content. Additionally, Axel Springer plans to leverage Microsoft Advertising’s Chat Ads API for generative AI monetization.

The Estée Lauder Companies taps Microsoft’s generative AI solutions to enhance consumer connections and expedite product development.

Dentsu employees are saving 30-40 minutes a day using Microsoft Copilot for tasks such as summarizing chats, generating presentations and building executive summaries. 

Adobe and Microsoft partner to bring new generative AI capabilities to marketers as they work in Microsoft 365 applications.

Providence has deployed Microsoft’s Nuance’s conversational, ambient, and generative AI solutions, and has the largest implementation of the PowerScribe radiology reporting solution in the US.

LG’s Smart Home AI Agent is capable of engaging in more complex conversations with users based on Azure OpenAI Service.

Northwestern Medicine’s integration of Dragon Copilot’s ambient listening capabilities with Epic is reducing clinician burden and increasing patient access, enabling physicians to see over 11 additional patients per month and decreasing after-hours charting by 17%.

CommBank leverages Microsoft 365 Copilot, halving the time to verify loan income and allowing staff to focus on high-quality interaction. Early feedback shows 85% of staff wouldn’t want to work without it, and 96% feel more productive, while 75% of engineers found GitHub Copilot to be very helpful.

Telstra’s One Sentence Summary tool transforms customer notes, interactions and transactions into a concise summary of a customer’s recent history and status. Using the tool, 90% of employees saved time and increased effectiveness, resulting in 20% fewer follow-up contacts.

As part of an expanded collaboration using Azure, BNY Mellon will explore how AI can be incorporated for improved productivity and better-informed decision making.

CarMax’s applied AI to summarize customer reviews into a few easily readable sentences, at scale across their inventory. A process that would have taken 11 years, was simplified to a few months.

Vodafone and Microsoft sign 10-year strategic partnership to bring generative AI, digital services and the cloud to more than 300 million businesses and consumers.

Walmart unveils new GenAI powered search capabilities for shoppers online and launched “my assistant” for 50K non-store associates built on Azure OpenAI Service.

bp is expanding its use of generative AI to enhance its global employee experience for thousands of employees through the use of Microsoft 365 Copilot.

Schneider Electric is leveraging Azure OpenAI to develop solutions that generate text, code, and other types of content, streamlining tasks, optimizing resource allocation, and gaining speed and efficiency.

Companies introduce Siemens Industrial Copilot, a generative AI-powered assistant designed to enhance human-machine collaboration and boost productivity across the industrial lifecycle.

Rockwell Automation integrates Azure OpenAI into its FactoryTalk® Design Studio™ to deliver industry-first capabilities accelerating time-to-market for customers building industrial automation systems.

NBA announced all-new personalization features in its app with live game experiences and expanded content offerings powered by Microsoft Azure AI.

The largest pizza company in the world has joined forces with Microsoft to create the next generation of pizza ordering and store operations with generative AI technology.

Mayo Clinic, a world leader in healthcare known for its commitment to innovation, is among the first healthcare organizations to deploy Microsoft 365 Copilot.

Amadeus is leveraging Azure OpenAI Service and Microsoft 365 Copilot to help corporate travelers with booking and planning trip itineraries in a conversational style.

Ally Financial is leveraging Azure OpenAI to alleviate note taking for customer service associates, freeing up time for more personalized customer experiences. The solution has reduced post-call effort by 30% and improved data accuracy by over 85%.

Grupo Bimbo is leveraging Microsoft’s Azure AI technologies like Azure OpenAI Service, Form Recognizer, and Cognitive Search to develop its own Copilot.

Lumen Technologies dives into Microsoft 365 Copilot to help enhance employee efficiency and customer relationships.

Campari, a leader in the spirits industry, is using Copilot to generate content and tailor the tone of voice for each brand and region saving hours of copywriting.

KPMG is unlocking potential incremental growth opportunity of over US$12 billion by investing in Microsoft’s cloud and AI services like Azure OpenAI Service and Microsoft 365 Copilot.

ABB is launching Genix copilot on Azure Open AI to extend its asset lifespan by up to 20% and minimize unplanned downtime by up to 60%.

Canadian Tire is exploring co-innovation opportunities that leverage AI and machine learning responsibly to enhance customer experience and optimize operations.

AT&T launched “Ask AT&T” which uses generative AI to help coders be more productive, improve customer service and enhance employee productivity.

Mercedes-Benz is expanding the use of AI by integrating ChatGPT into the MBUX Voice Assistant, making voice control more intuitive. The “Hey Mercedes” assistant, powered by Azure OpenAI Service, enhances natural language understanding.

Mercedes-Benz takes in-car voice control to a new level Integrating ChatGPT through Azure OpenAI Service and rolling it out to over 900,000 vehicles.

MetLife leverages cutting-edge Microsoft Cloud and Azure AI services and developer tools to develop an all-in-one pet health and wellness app.

Singtel is making Azure public MEC available for all enterprises, unlocking opportunities to experience the advantages of edge computing and AI accelerated by 5G.

AI powered contract intelligence platform provides C-suites with insights to better capitalize on rebates, volume-based discounts and inflation-triggered price adjustments.

PwC US made a $1 billion investment to expand and scale its AI, and help clients in industries like insurance, aviation, and healthcare, save time and costs while helping accelerate revenue.

Epic is leveraging Azure OpenAI to deliver solutions integrated with its EHR to increase productivity, enhance patient care and improve financial integrity of health systems globally. Epic is also embedding DAX Copilot into the Epic EHR to automate the creation of clinical documentation during patient exams.

Siemens’ Teamcenter app for Microsoft Teams integrates Azure OpenAI Service to augment the creation, optimization and debugging of code in software for factory automation.

LG CNS partners with Microsoft to expand AI and cloud-based digital transformation and develop new services with Azure OpenAI Service and OpenAI’s ChatGPT.

Unilever is working with Accenture to apply Azure OpenAI Service across its business to drive increased automation, enabling better customer and employee experiences.

EY is building an enterprise-ready payroll chatbot to help employers answer complex employee payroll questions and reduce the burden on employers by more than 50%.

Panasonic Connect built an AI assistant with Azure OpenAI Service to help employees with tasks like speech drafting, summarizing documents, and analyzing surveys.

ODP built a chatbot on Azure OpenAI for its HR dept. which has improved the document review process, helped generate new job descriptions, and enhanced associate communication.

Telefónica integrates internal development platform and tools with Microsoft Azure and AI capabilities like GitHub Copilot to increase developer velocity and innovation.

AMEX is reducing travel friction for employees and businesses by using AI and machine learning capabilities to simplify and automate processes like expense management.

GM will use Microsoft Azure cloud and AI services to simplify software development and bring convenient and secure digital mobility services to millions of customers faster

Microsoft is providing Supernal access to Project AirSim, an AI-first simulation platform, to safely build, test, train and validate autonomous aircraft transportation

The London Stock Exchange Group is revolutionizing trading and analytics capabilities through AI-driven solutions, creating $5B of revenue opportunity for Microsoft.

Lockheed Martin is using the cloud and AI to unlock next-gen national security solutions for the department of defense

In Switzerland, UBS is operating two applications that utilize conversational AI capabilities to respond to client e-mail inquiries.

Haleon and Microsoft are making health products more accessible for the blind and visually impaired with AI technology that narrates product labels. The enhanced Microsoft Seeing AI app now provides detailed information for over 1500 Haleon products, empowering users to independently manage their health.

Novo Nordisk is combining its drug discovery, development and data science capabilities with Microsoft’s cloud and AI services to accelerate drug discovery.

Wolverine Worldwide sells more than 70M pairs of shoes and pieces of apparel annually is tapping the cloud and AI to deliver more personalized customer experiences.

CaixaBank and Microsoft establish an innovation lab to promote the application of AI to financial solutions and create new work environments in the metaverse

P&G is integrating data from more than 100 manufacturing sites around the world and enhancing it with AI and edge computing services for real-time visibility and to enhance decision making.

Itron expands collaboration with Microsoft to accelerate the energy transition through edge compute, data, AI and machine learning to support cities and utilities with decarbonization.

American is applying the power of AI to reduce taxi time, saving thousands of gallons of jet fuel per year and giving connecting customers extra time to make their next flights.

Mastercard launches next-generation identity technology with Microsoft to bolster online shopping security, leveraging AI for enhanced consumer protection.

Kraft Heinz is building a supply chain control tower, digital twins replica of its operations to perfect solutions, and launching a digital innovation office powered by the cloud and AI.

Boeing is leveraging the Microsoft Cloud and AI capabilities to update its critical infrastructure, streamline business processes and accelerate innovations in digital aviation.

Rogers leverages Azure’s data and AI capabilities to transform workplace communications and power 5G innovation across Canada.

US Bank is applying the power of AI to transform applications and infrastructure to create compelling, personalized and leading-edge experiences for customers and partners.

Westpac is looking to leverage the Azure ecosystem to bring application, data and AI capabilities together at scale across the enterprise.

SGS is developing new digital Testing, Inspection and Certification services with AI to personalize the customer experience, and interlink suppliers, partners and customers.

TD Bank is modernizing its data platform and leveraging AI to enhance analytical capabilities, power new customer experiences and enable employees to collaborate with more agility.

FedEx is introducing a cross-platform logistics-as-a-service for retailers by leveraging Microsoft Dynamics 365 and its data, AI and machine learning capabilities.

JJMDC is leveraing Microsoft cloud and AI to accelerate digital surgery solutions which advance skills, improve workflow, and enhance surgical decision making to improve patient outcomes.

ZF is leveraging the cloud and AI to become a cloud-native mobility services provider, delivering clean, safe, convenient, and affordable mobility solutions to its customers.

Employees at companies like Visa, General Motors, KPMG, and Lumen Technologies are already using Copilot for Microsoft 365 through the Early Access Program