A global leader in event management and marketing communications, mci group utilizes Microsoft 365 Copilot as part of Microsoft’s Early Adopter Program to enhance efficiency,optimize operational processes, and improve collaboration through generative AI across its global teams.
Training and Scaling the Technology
Currently, 300 employees are serving as “AI Champions,” driving the company-wide implementation of Microsoft 365 Copilot. By March 2025, the organizationplans to increase to1,600 licenses to further expand Copilot adoption, and roll it out to all employees over the course of the coming year. mci group anticipates that even a modest increase in productivity could generate significant annual savings.
An innovative Future with AI
For mci group, leveraging Microsoft 365 Copilot is not just about boosting efficiency—it also presents opportunities to develop new business models. Through close collaboration with Microsoft and rapid technology scaling, the company aims to harness AI’s full potential. The continuous integration of AI solutions into daily workflows fosters creativity and agility among teams, ultimately leading to enhanced customer service and improved business outcomes.
Here you can find the full article: Microsoft 365 Copilot: How mci group is embracing AI | Microsoft Customer Stories
