Microsoft adds Dynamics CRM Online to complete its Cloud Portfolio from Local Datacenters

CUSTOMERS – Enterprises
Deepak Padaki

Senior Vice President – Strategy & Chief Risk Officer

Infosys Limited

“The launch of Microsoft’s online CRM data centers in India is fantastic news! India is a hub to the operations of global companies like ours. And of course, India is fast emerging as a market for next generation companies. The availability of in-country storage and processing infrastructure will offer better performance, redundancy, security and compliance. This will spur greater adoption of cloud based services across the enterprise software landscape that is shaping the new, “Digital” India – enabling businesses offer differentiated user experiences and new opportunities for growth at optimal cost.”
G. V. Gopalakrishnan, Chief Operations Officer, Aditya Birla Financial Services Group “Data security, compliance and regulatory requirements are challenges faced by businesses operating in banking and financial sector. How we do take advantage of changes in technology landscape and various options available, without compromising on data security, compliance and regulatory requirements? Cloud Computing is one way of achieving this but there is always a fear. Availability of Microsoft Dynamic CRM solutions from the datacenters in India are perfectly timed to help organizations overcome the fear and embark on their digital transformation journey. This is particularly true for regulated industries such as BFSI, government departments and state-owned enterprises that have had concerns around data residency, latency and security.  Assurance of local data residency and increased privacy measures, is bound to accelerate public and hybrid cloud adoption by businesses and governments in India, crucial to make ‘Digital India’ a reality.”
Sanjeev Jagtap, Sr. Vice President & CIO, Mastek Ltd. “Microsoft Dynamics CRM has helped us seamlessly integrate with the internal on-premise systems as well as third party cloud-based services used for marketing and lead generation, thereby giving our teams a 360 degree view of all client, prospects and activities. Tighter integration with the existing Office 365 services and Outlook, has resulted in our teams working smarter with greater personal productivity and now they can focus on serving our client’s needs. With the availability of CRM services through local data centers in India, customers like us can benefit from lower data latency, which makes this an important milestone for us.  We feel that the availability of cloud services like CRM Online from local datacenters is important for Corporate India’s digital transformation drives as it offers pay-per-use, secure, enterprise-grade cloud solution/ service for business of all sizes.”

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