Empowering Malaysian Businesses for Digital Transformation

 |   Pankaj Kumar Sharma

By Michal Golebiewski, Chief Marketing & Operations Officer, Microsoft Malaysia

Digital technologies are changing the face of business. This change, also widely known as the digital revolution, is accelerating the pace of transformation in organizations, fundamentally affecting how companies operate and how we work.

With 25 years of presence in Malaysia, Microsoft is committed to empowering every organization to achieve more and to be successful. At Microsoft, we believe that having the right technology partner is one of the top accelerators for digital transformation.

From a recent Microsoft Asia Digital Transformation Study, we found 80% of Malaysian business leaders to agree that the key to future growth is to think and act like a digital business. However, only 34% of Malaysia business leaders said they have a full digital transformation strategy in place and this is the change we want to drive.

UEM Edgenta Berhad, one of the region’s largest Total Asset Solution entities, is among the leading innovators in Malaysia who is adopting Microsoft’s state-of-the-art technology to transform its business model and products.

It has developed Smart Facilities Management Solution that is based on advanced tools of Azure IoT Hub and Machine Learning and delivers real-time insights for enhanced value to their customers. Other than this Solution, a virtual facilities manager is being explored on Microsoft’s Cognitive Services that will act as an intelligent helpdesk to interact with customers in a personal manner.

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While UEM Edgenta is one of the companies who has already taken steps to fully implement a digital transformation strategy, other organizations in Malaysia are likely to follow UEM’s footsteps in prioritizing digital transformation. We aim to be the trusted partner to organizations who are embarking on this journey.

At Microsoft, digital transformation is viewed as an opportunity for organizations to engage customers, empower employees, optimize operations and transform products. Through tools such as Intelligent Cloud Platforms (Azure), the most innovative Productivity Suite (Office 365) and Business Solutions (Dynamics 365), which are designed to change and adapt, we provide an amazing breadth of technologies that prioritize flexibility, integration, and trust.

We believe that innovation will be the bedrock of digital transformation as we continue empowering organizations in Malaysia in their digital transformation journey.  Microsoft will work alongside partners like UEM Edgenta to leverage the power of information technology, by deriving newer solutions and riding on the transformation wave.