Unlocking the power of collaboration with TalentCorp Malaysia

 |   Dashika Gnaneswaran, Communications Lead, Microsoft Malaysia

TalentCorp Malaysia is the national agency driving Malaysia’s talent strategy to become a dynamic and globally recognised talent hub.

Established in 2011, TalentCorp Malaysia works closely with partners throughout the private and public sector to implement key initiatives that attract, nurture and retain leading talent to meet today’s business requirements, while creating a talent landscape with the depth to address the needs of the future.

The agency drives forward a diverse set of initiatives that cater to the unique needs of local working professionals, global Malaysians, women in the workforce, fresh graduates, young talent and globally mobile expatriate talent in order to empower Malaysia’s vibrant economy.

Discussing the business need for enhanced communication

Working with an extensive list of industry stakeholders means TalentCorp Malaysia’s operations involve vital and regular communication with partners, internal and external stakeholders, and a wider digital audience.

Alongside these established business communication needs, TalentCorp Malaysia is an agency which strongly advocates the positive case for balanced work-life practices, and the ability to integrate flexible workers across multiple locations within the overall business infrastructure has presented a critical challenge in operational delivery.

TalentCorp Malaysia also works within a rapidly moving business landscape where the ability to adapt to changing pressures is crucial. Inherent in that flexible approach is the need for consistent and comprehensive market analysis alongside readily-available stakeholder communications.

Interactive opportunity builds a more interlinked business

As an agency working on the cutting edge of global talent, TalentCorp Malaysia required a software suite which could form the foundation of a seamlessly connected and digitally collaborative workforce.

After undertaking detailed industry analysis and exploration of potential software suites, TalentCorp Malaysia opted for Microsoft Office 365 solutions in order to streamline its internal communications while providing industry oversight that could feed into the wider success of its talent initiatives.

Utilisation of Microsoft Skype services within the agency has enhanced team collaboration, offering ease of communication across remote workers or employees on flexible work arrangements and between key stakeholders. Meanwhile, the use of Microsoft Planner has provided an opportunity for greater business oversight with its user-friendly project management system and real-time insight into task progression and working goals.

As part of the crucial support for its collaborative working practice, which encompasses employees at multiple sites, Microsoft SharePoint has provided a centralised resource where team members can easily share and collaborate on files and projects.

Alongside the internal benefits of enhanced communications, strategic analysis has been greatly improved by the adoption of Microsoft Power BI. This business insight platform is now a favoured tool of the agency’s research team, offering comprehensive business analysis presented in the form of easily-referenced interactive data.

Embracing a world of communicated opportunity

TalentCorp Malaysia is quick to praise the ease-of-adoption of these new software capabilities, encouraged by the seamless way they have integrated into its established Office 365 systems.

Office 365 has not only enabled the agency to enhance existing business practice and communication opportunities, but the capabilities of the platform have further built into the success of wider business adoption. The collaborative tools available through Office 365 have enabled remote training sessions which are continuing to up-skill employees, while sharing functionality in SharePoint offers a centralised location for essential training resources.

“Microsoft’s solutions have provided us an avenue for better learning, more effective content curation, easier knowledge sharing and more comprehensive data analytics,” said TalentCorp Malaysia.

Unlocking the opportunities of Microsoft Office 365 has helped build a more agile, collaborative working environment for TalentCorp Malaysia, improving the way they operate, and supporting their mission to deliver talent initiatives with a positive impact for the nation.

“Our team is able to collaborate on multiple projects simultaneously while still maintaining accountability, despite being in different working locations. This ultimately plays into achieving our goals and maintaining our position as an effective talent hub for Malaysia,” concluded TalentCorp Malaysia.

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