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Real Impact

Agents of Change

These forward-thinking companies are driving ROI with Copilot and agents—and illuminating the path ahead for every organization.

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2024 Work Trend Index Annual Report

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Editor's Pick

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Quick Read

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Trending

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Podcast

A collage of images, including two colleagues using laptop computers consulting with each other; the exterior of a building with a DOW sign on the wall; a tightly cropped image of a person carrying a sealed cardboard box; and the front half of a semi truck with trailer.

Generative AI

The silhouette of a person looking out at an eye chart. Most letters are blurred, with the letters 'AI' in perfect focus.

2024 Work Trend Index Annual Report

A collage of illustrated icons, including a pie chart, a bar graph, and a staircase, which features a silhouetted image of a person seemingly walking up.

Editor's Pick

An animated image of a metallic 3D star that is rotating and seemingly turning inside-out before returning to its original shape.

Real Impact

Agents of Change

These forward-thinking companies are driving ROI with Copilot and agents—and illuminating the path ahead for every organization.

A circle, with three diamonds denoting AI in the middle, and illustrations for each of the five cognitive tasks mentioned in the newsletter: drafting tools, pencil and paper, charts and graphs, a magnifying glass, and a stack of books.

Quick Read

Light refracting through a prism shaped like a Copilot sparkle

Trending

A colorful photo-illustration of Anne-Laure Le Cunff, neuroscientist and author of the Ness Labs newsletter.

Podcast

A collage of images, including two colleagues using laptop computers consulting with each other; the exterior of a building with a DOW sign on the wall; a tightly cropped image of a person carrying a sealed cardboard box; and the front half of a semi truck with trailer.

Generative AI

Generative AI

AI will revolutionize work. Learn how

A colorful photo-illustration of Azeem Azhar, journalist and author of the Exponential View newsletter.

Podcast

Azeem Azhar on How AI Agents Are Transforming Work

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Work Trend Index Special Report

What Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

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Podcast

Conor Grennan on Moving Beyond the “Search Engine Mindset”

Practical Guidance

The WorkLab Guides

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AI + Field Service

How AI Can Give Field Service Technicians a Boost

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AI + Customer Service

How AI Can Empower Customer Service Agents

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AI + Sellers

How Sellers Can Use AI to Better Engage with Customers

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AI + Marketers

How Marketers Can Use AI to Unlock Breakthrough Creativity

Read the Guides

Leadership

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  1. AI at Work: How to Get Ahead on the AI Adoption Curve
  2. AI at Work: “Can AI Help with This?”
  3. A Role Model for AI-Driven Transformation

Culture

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  1. 3 Proven Ways to Boost AI Usage and Make It Stick
  2. The Key to a Thriving Workforce? A Smart Approach to AI
  3. AI Data Drop: What the Future Workforce Really Cares About

Innovation

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  1. AI at Work: Reasoning Models and the Future of Business
  2. AI at Work: How AI Will Help Us Navigate Uncertainty
  3. 11 Unexpected AI-at-Work Insights from 2024

Collaboration

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  1. When It Comes to AI, Don’t Build 'Islands of Intelligence'
  2. With Copilot, Every Meeting Is a ‘Digital Artifact’
  3. The Key Ingredient in Every Copilot Conversation

Performance

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  1. How Not to Use AI
  2. AI Data Drop: Handling Risky Business in Half the Time
  3. AI at Work: 3 Scenarios for Unlocking AI’s Full Potential

Wellbeing

A graphic featuring a yellow dot breaking through a barrier to be among other different colored dots, indicating the inclusivity benefits of AI in the workplace.
  1. AI Data Drop: How AI Breaks Down Barriers to Inclusivity
  2. These 5 New Habits Will Help You Get the Most Out of AI
  3. How This ESPN Leader Works Now: A Paper Planner, Next-Gen AI, and a ‘Snow White’ Garden
In the News
Thumbnail of Satya Nadella and Sam Altman

Microsoft and LinkedIn talk AI in the workplace

Jared Spataro on the future of work

How technology is transforming collaboration and innovation at work

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Harvard Business Review

How AI Can Make Us Better Leaders

Small Business

Microsoft 365 Copilot drove up to 353% ROI for small and medium businesses—new study

Forbes

The Corporate Race For Implementing AI Is Hot. Here’s How To Get Ahead

Additional research on the future of work

Explore Microsoft Research