Telkom and Microsoft Expand Strategic Partnership to Accelerate the Digitalization of Indonesia

 |   Indonesia News Center

(left to right) Microsoft Indonesia President Director Dharma Simorangkir, Telkom President Director Ririek Adriansyah, Vice Minister II for SOE Kartika Wirjoatmodjo, Vice President for Microsoft in Asia Pacific Sandy Gupta, and Telkom Strategic Portfolio Director Budi Setyawan Wijaya

Jakarta, 29 April 2022 – PT Telkom Indonesia (Persero) Tbk and Microsoft have signed a strategic partnership agreement to accelerate Indonesia’s national digitalization, strengthen the country’s intelligent infrastructure, and enable the internal digital transformation of TelkomGroup.

The partnership was formalized at Microsoft’s headquarters in Seattle, Washington last week, where Kartika Wirjoatmodjo, the Vice Minister II for State-Owned Enterprises (SOE) and Ririek Adriansyah, President Director of Telkom met Satya Nadella, Chairman and CEO of Microsoft. This partnership expands on the memorandum of understanding signed by Telkom and Microsoft in August 2021.

Vice Minister II of SOE Kartika Wirjoatmodjo appreciates the strategic partnership between Telkom and Microsoft. Telkom, with its strengths in infrastructure and services across Indonesia all the way to remote areas, and Microsoft, a well-known global technology company with its digital experience and capabilities, are expected to make an excellent combination for Indonesia. By integrating the strengths of the two companies, the partnership is expected to provide innovative and impactful services that can accelerate the digital transformation of Indonesia.

This partnership also aims to support the realization of Telkom’s vision to become the first-choice digital telecommunications company to advance society and empower Indonesia’s digital economy, as well as enabling Microsoft’s Berdayakan Indonesia initiative. Together, Microsoft and Telkom will explore new opportunities in the market, and empower organizations in multiple industry segments, by building on Telkom’s network infrastructure.

Asides from the intelligent infrastructure development, another crucial element of the partnership is to help Telkom and its affiliates with their internal digital transformation with Microsoft. Telkom will accelerate its adoption of a trusted cloud environment and cloud-based services, as well as improving its competencies through Microsoft training and certification. This will help TelkomGroup to increase employees’ productivity, facilitate the collaboration process, automate work processes, increase customer engagement, create innovation, and increase the efficiency of operating activities safely.

“Building partnerships with technology leaders like Microsoft is one of Telkom’s strategic initiatives to strengthen the company’s portfolio, accelerate the transformation process, and improve the digital capabilities. The initiative to establish strategic partnerships with several global tech companies is expected to have a positive impact on Telkom’s business development, especially in the digital platform and digital services domain. We welcome this collaboration with Microsoft to provide the greatest benefit to Indonesia’s digitalization and vision of a connected country,” said President Director of Telkom Ririek Adriansyah.

In terms of intelligent infrastructure, Telkom and Microsoft are collaborating in the development of national intelligent infrastructure. This collaboration includes utilization of Telkom’s hyperscale datacenter infrastructure assets to support Indonesia’s digital transformation journey and future operations of Microsoft’s new datacenter region in Indonesia announced in 2021.

President Director of Microsoft Indonesia Dharma Simorangkir said, “Technology is at the heart of digital transformation across all industries but especially in the technology industry itself. By strengthening our relationship with Telkom, we intend to further assist Indonesia at every stage of the country’s digital transformation and build personalized services that take us closer to a Digital Indonesia.”

To realize these commitments, digital talent also plays a significant role. Therefore, Telkom and Microsoft have also worked hand in hand to elevate digital talents that are key to continued progress of the company and the country. Moving forward, the development of digital talents will also continue to be one of the main areas of Telkom and Microsoft’s partnership.

Indonesia is projected to become the largest digital economy in Southeast Asia by 2025*. According to We are Social, internet users in Indonesia have increased to 204.7 million in five years, achieving 73.7% penetration of the market. Much of the spotlight has shined on the country’s success in producing homegrown unicorns. Equally impressive is the total number of start-ups, developers, creators, and makers in Indonesia, all building on cloud to reach Indonesians across 17,000 islands.


*Quoted from the Financial Services Authority