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    Bill Briggs

    Author Stories

    Screenshot of Tangiblee tool on the Z Gallerie website. Image shows a living room mockup with a softa, table, lamp, wall art, door, person and bulldog.

    Step inside Tangiblee’s digital fitting rooms

    By Bill Briggs

    Apr 2, 2018
    The Flo character from Progressive Insurance ads sits at a table smiling.

    Guess who wants to talk! How Flo and her fellow chatbots engage customers

    By Bill Briggs

    Mar 12, 2018
    A.J. Johnson stands next to Esosa Ighodaro

    How a pink jacket – and elusive red shoes – inspired COSIGN, which pays you to post selfies

    By Bill Briggs

    Mar 5, 2018
    Jeff Dorchester stands outside in Denver.

    A new app aims to shatter the stigma surrounding mental health

    By Bill Briggs

    Feb 5, 2018
    Ellen Davis speaks on stage.

    NRF leader eyes retail rejuvenation as stores fuse the physical and digital worlds

    By Bill Briggs

    Jan 29, 2018
    A Microsoft Surface device undergoes a water test.

    Going for broken: Inside the Microsoft lab where devices get tested to death

    By Bill Briggs

    Jan 8, 2018
    Leggings on display in a Fabletics store.

    Absolutely fabulous: Fabletics bucks the retail rut with stores decked out in data

    By Bill Briggs

    Nov 27, 2017
    LaChelle Porter-Ainer sits at the end of a long table, in front of a laptop, flanked by four sitting and standing members of her team.

    ‘How can I help you?’ An AI-powered virtual agent is guiding HP customers to faster fixes

    By Bill Briggs

    Nov 9, 2017
    Kathleen Hogan speaks with two people on the Microsoft campus.

    Kathleen Hogan: Let tech accelerate your cultural shift

    By Bill Briggs

    Nov 8, 2017

    Office anthropology: Steelcase applies behavioral research to workplace designs

    By Bill Briggs

    Oct 25, 2017

    How theSkimm became the go-to news source for millions of millennials

    By Bill Briggs

    Oct 11, 2017
    Andrew Weins and his brither Issac standing in front of a JDog pickup truck.

    Mission ready: JDog helps veterans take a bite out of business ownership

    By Bill Briggs

    Sep 18, 2017
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