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Aparna Gupta 

Lead, Global Delivery Center

Aparna Gupta leads the Global Delivery Center (GDC) which is part of Industry Solutions Delivery and the broader Microsoft Customer and Partner Solutions (MCAPS) organization at Microsoft. In this role, she spearheads customer innovation and delivery excellence, cloud growth acceleration with top tier talent, industry depth and partner ecosystem, with the objective of providing transformational solutions to customers worldwide.

Prior to GDC, Aparna was the Executive Director for Customer Success for Microsoft India & South Asia, where she was responsible for guiding customers to innovate, expand, and realize real business value from their investments in Microsoft cloud platform. She led a strong technical team that helped customers reach their desired outcomes across the end-to-end cloud journey.  Aparna moved to Customer Success from her role as General Manager, India for Commercial Software Engineering (CSE) at Microsoft. CSE (now ISE) enables high-impact organizations and developer communities to achieve more and drive the value of Microsoft’s intelligent cloud and edge.  ​

Aparna has more than 25 years of industry expertise and extensive Microsoft experience. Before joining Microsoft, Aparna Gupta was the Vice President, Product Development & Managing Director, India at FirstRain Inc. During her 15+ years at FirstRain, she played a variety of leadership roles over the years spanning software engineering, release & QA, building a Content & Analytics Practice and product management.  Early in her career and before moving into software, Aparna worked at a biotechnology research lab focusing on protein sequencing and developing a vaccine for Malaria.​

Aparna is passionate about her volunteering work with different associations and non-profits with a focus on innovation/entrepreneurship and promoting women in technology.  She is a strong advocate for diversity and inclusion, and until recently served as the executive sponsor for the Women’s ERG Charter at Microsoft India. Some related organizations that she has been associated with are NASSCOM/10,000 Start-Ups, Anita Borg Institute and BD (Beyond Diversity) Foundation, Red Dot foundation and Jombay.​ Aparna holds a Master’s degree in Engineering Sciences from the Indian Institute of Technology (IIT) Mumbai.


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