Microsoft has announced plans to hire 500 people for its new EMEA Inside Sales Centre in Ireland, along with a further 100 people across its existing operations.
Following the selection of Dublin as the location for one of four global Inside Sales Centres, the new roles have been created with immediate effect.
New recruits will join the 1,200 people already working with Microsoft in the Dublin based EMEA Operations Centre, the European Development Centre, the Irish Sales and Marketing Subsidiary and at the Europe, Middle East & Africa (EMEA) Data Centre.
The 500 digital inside sales professionals – who will offer support for customers in over 30 different languages – are being recruited immediately to serve customers from the state-of-the-art Inside Sales Centre in Dublin, with aims to have everything fully operational by the middle of the year.
The establishment of an EMEA Inside Sales Centre supports the evolution of Microsoft’s interaction with customers and partners – transforming and digitizing the sales experience by providing highly trained sellers to leverage leading-edge technology tools and analytics to better meet customer needs.
The approach creates a sales experience for customers which is personalized to address their business challenges or business opportunities, and enables them to engage with Microsoft through their preferred channel.
The further 100 people to be recruited will have opportunities in Operations, Engineering, Data Centre Management, Technical Solutions, Search Account Management and traditional customer sales.
Minister for Jobs Enterprise and Innovation, Mary Mitchell O’ Connor T.D states that “This latest investment, which brings an exciting new multi-skilled business activity to the company’s Dublin base, further enhances the company’s presence in Ireland and is vindication of the competitive advantage Ireland can offer. The extensive Microsoft operation in Ireland has grown significantly in recent years and we look forward to our very successful relationship continuing to develop in the years ahead “.
Further details of the available roles in Ireland can be found at microsoft.ie/InsideSalesDublin.