Microsoft Announces 1999 Industry Solution Awards Winners for Knowledge Management and Business Intelligence/Data Warehousing

NEW YORK, Sept. 2, 1999 — Today at the DCI Data Warehouse World conference, Microsoft Corp. announced the winners of the 1999 Industry Solution Awards (ISAs) for knowledge management and business intelligence/data warehousing. The awards were presented to five leading independent software vendors – including Action Technologies Inc., Open Text Corp., PC DOCS/Fulcrum, JetForm Corp. and Knosys Inc. – in a ceremony at the Jacob K. Javits Convention Center in New York.

Winners and finalists were selected by an independent panel of judges, who scored entries based on their use of the Microsoft® Windows NT® Server operating system and the BackOffice® family of products to provide tangible business benefits for knowledge management and business intelligence/data warehousing. Vendors with solutions selected as ISA finalists include Abuzz Technologies, Action Technologies Inc., Appsco Software Ltd., Compaq Computer Corp., Intranet System A/S, JetForm Corp., Keyfile Corp., Knosys Inc., Maximal Innovative Intelligence Ltd., Open Text Corp., PC DOCS/Fulcrum, Report2Web Corp. and 80-20 Software Inc.

“It’s terrific to see such a fast-growing number of independent software developers creating world-class applications on the Microsoft BackOffice platform,” said Andrew Hoover, group industry manager for Business Intelligence and Data Warehousing, Microsoft. “The winners and finalists in this contest have developed an impressive line of solutions that deliver the tools today’s businesses need to compete and prosper.”

Knowledge Management ISA Winners and Finalists

A panel of industry experts and analysts that included Marianne Cotter, KM Magazine; Ralph Gammon, Document Imaging Report; Ed Hess, Corry Publishing; Sandy Sampson, InfoSpin; and Rick Whiting, InformationWeek selected winners and finalists in four categories of knowledge management: collaboration and groupware, content and document management, publish and search, and workflow and tracking.

Best Collaboration and Groupware Solution

Winner: Action Technologies Inc. – ActionWorks Metro (TWAS)


  • Abuzz Technologies – abuzz Beehive

  • Action Technologies Inc. – ActionWorks Metro (TWAS)

  • Compaq Computer Corp. – Compaq Work Expeditor

Action Technologies is an awarding-winning software company holding a number of patents in the management of person-to-person e-communications and associated business processes. Action Technologies’ flagship products, Metro and Matrix, provide customers with a platform and applications for managing Web-based e-relationships to increase the business return from their most valuable customer relationships. Action Technologies also provides Rapid Application Development (RAD) services for greater enterprise inoperability, increased customer interaction and the fastest time to solution. Additional information and product demonstrations are available on Action Technologies’ Web site, .

“Action Technologies is always pleased to recognize the success of our products in helping customers improve their business performance,” said Ron Sivertson, vice president of Marketing at Action Technologies Inc. “Ford Motor Co. is one customer that has significantly realized the customer satisfaction benefits of ActionWorks Metro 5.”

Best Content and Document Management Solution

Winner: Open Text Corp. – Livelink


  • Open Text Corp. – Livelink

  • PC DOCS/Fulcrum – CyberDOCS/DOCS Open

  • 80-20 Software – Document Management Extensions for Microsoft Exchange

Open Text has pioneered the development of intranet, extranet and corporate portal solutions that allow organizations to innovate at a consistently faster rate. We call it HyperInnovation, and it is already a major factor in the success of more than 3,600 companies around the world. Open Text has become the largest supplier of collaborative Web-based solutions for the enterprise with over 3 million users in 31 countries and 12 languages throughout the world. Recent studies by International Data Corp. and the Delphi Group found Open Text to be the leader in both installed base growth and market share. Further information about the company and its solutions can be found at .

“Open Text is proud to be recognized by Microsoft as the leader in content and document management,” said Dan Latendre, vice president, Product Marketing, Open Text Corp. “Further support of Microsoft applications and platforms is a crucial part of Open Text’s business strategy. The combination of Livelink and Microsoft software continues to enable Global 2000 companies to drive innovation and accelerate business cycles through collaborative knowledge management.”

Best Publish and Search Solution

Winner: PC DOCS/Fulcrum – DOCSFulcrum


  • Intranet System A/S – Intranet Central 2000

  • PC DOCS/Fulcrum – DOCSFulcrum

  • Report2 Web Corp. – Report2Web

Hummingbird Communications Ltd., now including PC DOCS Group, specializes in the development of enterprise software solutions, including network connectivity, business intelligence, document management and knowledge management products. Hummingbird products are sold and supported internationally by sales personnel and authorized resellers in more than 40 countries. The company is headquartered in Toronto, with offices strategically located around the world. More information is available at .

“We are honored to be selected as a winner in the Microsoft Industry Solutions Award for the third consecutive year,” said Michael O’Connor Clarke, vice president, Hummingbird

Communications. “This award demonstrates our consistent delivery of powerful knowledge- and document-management products, as well as the innovative ways our customers choose to implement these tools.”

Best Workflow and Tracking Solution

Winner: JetForm Corp. – EquiClose powered by JetForm e-process framework


  • Compaq Computer Corp. – Compaq Work Expeditor

  • JetForm Corp. – EquiClose powered by JetForm e-process framework

  • Keyfile Corp. – Keyflow Commerce

JetForm Corp. makes Web-based software solutions that automate business processes and transform them into “e-processes.” JetForm enables companies and government to operate

efficiently and effectively, grow revenues, lower operating costs and reduce cycle times. The company’s strength is in intelligent XML forms, process automation and customer-focused document output. With operations in 11 countries and a global network of partners, JetForm is uniquely positioned to address the needs of international business. More information is available at .

“With the JetForm e-process framework, customers are transforming their businesses into e-businesses and dramatically improving the way they serve customers,” said Andrew Jackson, senior vice president of Marketing for JetForm. “Being selected for this award reaffirms the value of our framework in Microsoft environments.”

“These vendors represent the best of the best solutions available,” said Jeffrey Kratz, Knowledge Management industry manager at Microsoft. “Their applications demonstrate how Microsoft platform technologies can be used to create innovative new solutions, while providing our mutual customers with a real return on their investment.”

Business Intelligence/Data Warehousing ISA Winner and Finalists

The panel of industry experts and analysts who judged the business intelligence category included Doug Hackney, Enterprise Group Ltd.; Dr. Claudia Imhoff, Intelligent Solutions Inc.; Ronald Powell, DM Review Magazine; and Colin White, DataBase Associates International Inc.

Best Business Intelligence Solution

Winner: Knosys Inc. – Knosys ProClarity


  • Appsco Software Ltd. – APPSMART

  • Knosys Inc. – Knosys ProClarity

  • Maximal Innovative Intelligence Ltd. – Max

Headquartered in Boise, Idaho, Knosys provides the foundation for building a business analysis environment around Microsoft OLAP Services with SQL Server TM 7.0. Knosys is a privately held company that not only delivers the best-in-class OLAP business analysis solution out of the box, but also provides a completely open, flexible and extensible platform for the development of analytical applications. More information on the ProClarity family of products is available on the World Wide Web at .

“Knosys is pleased to accept the 1999 Industry Solution Award for Best Data Warehousing Solution,” said Bob Lokken, CEO of Knosys Inc. “We would like to take this opportunity to thank Microsoft for sponsoring the awards; our customer, MarketStar, for its participation and support; and the judges for selecting Knosys as the award winner. It is great to see the Knosys team’s hard work pay off by being recognized with an industry award such as this.”

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software for personal computers. The company offers a wide range of products and services for business and personal use, each designed with the mission of making it easier and more enjoyable for people to take advantage of the full power of personal computing every day.

Microsoft, Windows NT and BackOffice are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

Other product and company names herein may be trademarks of their respective owners.

For more information about Microsoft’s knowledge management and business intelligence/data warehousing industry initiatives:

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