Microsoft Business Solutions Upgrades Retail Management Product, Offers Even More Value for SMB Retailers

REDMOND, Wash., July 28, 2003 — Microsoft Business Solutions today announced enhancements to its retail solution, developed specifically for small and midmarket independent retailers. The 1.2 release of Microsoft®
Business Solutions Retail Management System (Microsoft RMS) offers new and enhanced functionality that will facilitate a retailer’s ability to more strategically manage, control and plan the growth of a single- or multistore retail operation.

Specific benefits that retailers will realize with Microsoft RMS 1.2 include improved customer service with new payment processing and service features; the ability to simplify processes and help safeguard business information and transactions; deeper integration with financial applications; and flexibility to customize the solution for maximum efficiency. As a result of Microsoft Business Solutions and Citibank Merchant Services building on their already strong relationship, Microsoft RMS 1.2 will support integrated debit card transaction processing.

“Microsoft RMS 1.2 will pave the way for independent retailers to transform their retail operations in ways that work best for them, on their own timeline and at an affordable cost,” said Brendan O’Meara, product unit manager with Microsoft Business Solutions Retail Management Systems. “Tighter integration with business applications, debit card payment processing, enhanced features and strong working relationships with our industry-leading partners will open up a whole new world of possibilities and opportunities for our customers that will help them retain their edge in an increasingly competitive marketplace.”

Retailers will be able to connect information across their businesses by integrating with other business applications, a key enhancement of Microsoft Business Solutions RMS 1.2.

Pricing and Availability

Microsoft RMS is available in the United States through an authorized Microsoft RMS reseller partner. Pricing begins at $1,290 for a single-lane license.*

About Microsoft Business Solutions

Microsoft Business Solutions, a business group of Microsoft, offers a wide range of integrated, end-to-end business applications and services designed to help small, midmarket and corporate businesses become more connected with customers, employees, partners and suppliers. Microsoft Business Solutions’ applications optimize strategic business processes across financial management, analytics, human resources management, project management, customer relationship management, field service management, supply chain management, e-commerce, manufacturing and retail management. The applications are designed to provide insight to help customers achieve business success. More information about Microsoft Business Solutions can be found at

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software — any time, any place and on any device.

* Estimated resale price; reseller prices may vary.

Microsoft is a registered trademark of Microsoft Corp. in the United States and/or other countries.

Citicorp Payment Services, Inc., a subsidiary of Citibank, N.A., is the provider of Citibank Merchant Services.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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