Microsoft Tucson Open for Business!
TUCSON, Ariz. – Jan. 23, 1996 – Microsoft Corp. announced today that its new product-support facility in Tucson, Ariz., has begun taking calls from customers who need technical assistance. The facility, located in the University of Arizona Science and Technology Park, will handle calls from customers using the Microsoft®
Excel spreadsheet and Microsoft Access database applications.
Tim Ryan, a 12-year Tucson resident, was hired as Microsoft’s regional manager for technical-support operations in the Southwest. Ryan said he expects the Tucson facility will employ approximately 200 by the end of this year and as many as 1,200 over the next five years.
Microsoft announced in October 1995 that it would locate a support facility in the Tucson area. The company leased a total of 240,000 square feet in two buildings under the terms of a 10-year lease with the Rita Road Campus Corp., the university’s nonprofit real-estate division, which operates the business park. Since October, Microsoft has been actively recruiting within the community and in the region, filling support engineer, training, management and adminstrative positions.
“We are delighted to get operations under way here in Tucson,”
said Ryan.
“We’ve assembled an outstanding group of employees from the local community – individuals with both technical expertise and customer-relations skills.”
The Tucson facility is Microsoft’s fourth technical-support site nationwide, with others in Bellevue, Wash.; Las Colinas, Texas; and Charlotte, N. C. Employees at the four facilities provide a wide range of support services, including phone and online technical assistance.
Founded in 1975, Microsoft (NASDAQ
“MSFT”
) is the worldwide leader in software for personal computers. The company offers a wide range of products and services for business and personal use, each designed with the mission of making it easier and more enjoyable for people to take advantage of the full power of personal computing every day.
Microsoft is either a registered trademark or trademark of Microsoft Corp. in the United States and/or other countries.
Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft home page at http://www.microsoft.com/presspass. To receive Microsoft press releases by fax, please call (800) 859-5915 in the United States or (201) 333-0314 internationally.
