Introduction Creating a trusted, responsible, and inclusive cloud

We live in an amazing time when technology is changing almost every aspect of our lives—at breathtaking speed.

Advances in healthcare, education, communication, and productivity have increased life expectancy around the globe and helped lift hundreds of millions of people out of poverty and into the middle class.

For many, the ability to connect to the people we care about and the information we’re looking for instantly from any location is so commonplace that we already take it for granted.

Now, with the advent of cloud computing, we’ve arrived at the beginning of an era of even more profound transformation. A new generation of technology innovation is delivering capabilities that promise new ways to expand access to economic opportunity and address some of humanity’s most pressing problems.

However, the cloud is creating disruption in other ways as well. People question the safety of their community, the sustainability of their job, and the future prospects of their children. There are deep concerns about whether and how this technology can be used to benefit everyone, rather than just the fortunate few. Clearly, we’ve reached a critical crossroads where we must rethink how people interact, companies conduct business, and governments protect public safety, manage economic growth, and deliver services.

At Microsoft, we are fundamentally optimistic about the future. But we also recognize that the cloud must be used to drive societal and economic benefits. What’s needed is a balanced set of policy and technology solutions that will promote positive change and ensure that the benefits of cloud computing are broadly shared.

We believe that to achieve this change, we must work together to create a cloud that is trusted, a cloud that is responsible, and a cloud that is inclusive. In other words, we must work together to create a cloud for global good.

This document has been designed as a roadmap to help policymakers take full advantage of the transformational benefits of the cloud. We offer a set of 78 recommendations in 15 policy categories that will provide the foundation for a regulatory environment that leads to a trusted, responsible, and inclusive cloud.

In addition, we share examples of how the cloud is already transforming the way governments engage with citizens, how businesses become more productive, and how nonprofits deliver more effective services.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. As we seek to realize this mission, we could not think of a more important time to convene a discussion and encourage governments, industry, and civil society to work together to realize a true cloud for global good.

Satya Nadella signature

Satya Nadella
Chief Executive Officer
Microsoft Corporation

Brad Smith signature

Brad Smith
President and Chief Legal Officer
Microsoft Corporation