REDMOND, Wash., July 23, 1999 — Microsoft Corp. today announced two new enterprise services frameworks to help customers and channel partners plan, build and manage solutions based on Microsoft® technology: the Microsoft Operations Framework, which focuses on IT operations knowledge, and the Microsoft Readiness Framework, which concentrates on developing individual and organizational competency in Microsoft technology. In addition, the company is enhancing the Microsoft Solutions Framework, which provides the architectural and development knowledge necessary for successful implementation of enterprise-class solutions. All three frameworks draw upon customer, channel partner and Microsoft experience in implementing and running mission-critical systems based on Microsoft technologies.
“Customers and partners have been asking us to take the lead in delivering the information required to develop and manage complex solutions based on our platform,” said John Connors, vice president, Worldwide Enterprise Group at Microsoft. “It takes know-how to build enterprise solutions with Microsoft technology – ‘show-how’ to do it. Our commitment to a structured approach for ‘know-how, show-how’ is a big step toward delivering on those requests in a consistent and predictable way.”
The goal in establishing a consistent set of frameworks is to provide more knowledge about skills requirements, technical capability planning, skills development, architectural decisions, design considerations, best development practices and sound management processes – all key issues that customers need to address to deliver successful enterprise-class solutions with Microsoft technology.
The frameworks will consist of a complete set of assessment tools, solution kits, characterized solutions, white papers, competency road maps, deployment guides, operations guides, courseware and a portfolio of base-line service offerings that partners may either deliver as-is or customize. For partners, the enterprise services frameworks represent significant new and enhanced business opportunities to assist customers as they seek to build enterprise solutions on Microsoft technologies.
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