What if your sales and service teams spent less time hunting for information and more time interacting with customers? Microsoft is expanding Microsoft 365 Copilot and Dynamics 365 with new agentic AI tools designed to bring customer context, next-step guidance and CRM updates into the flow of work. The company says the new capabilities help connect data, teams and customer interactions across workflows.

What if weather forecasts could show not just what is likely to happen, but what else might happen too? Aurora 1.5 expands Microsoft’s open-source Earth-system foundation model with more weather variables, hourly forecasts and a new ensemble forecasting capability. Developed by Microsoft Weather, the model is designed to evaluate, extend and apply weather and Earth-system intelligence in real-world settings.

Microsoft researchers have identified GigaWiper, a malware tool that gives attackers multiple ways to cause damage. First observed in 2025, it combines remote-control capabilities with tools that can wipe disks, encrypt files beyond recovery and sabotage systems. The analysis found that GigaWiper was built by stitching together pieces of at least three separate malware families, reflecting a broader shift toward more versatile and destructive cyber tools.

Microsoft’s latest sustainability report argues that the AI era demands a new balance between technological growth and environmental responsibility. The company reported matching 100% of its global electricity consumption with renewable energy and, for the first time, replenishing more water than it withdrew. Yet total emissions rose 25%, driven largely by datacenter growth. The report argues that responsible AI requires environmental stewardship, local community engagement and a more integrated approach to sustainability.

As hospitals and humanitarian groups rely more on digital systems, it can be hard to tell protected infrastructure from the rest of cyberspace. That’s why Microsoft is supporting the International Committee of the Red Cross as it advances the Digital Emblem, a machine-readable signal designed to help identify protected medical and humanitarian systems.

William Sieghart has spent years recommending poems to people based on what’s on their minds. Now, with help from Microsoft AI (MAI), he’s bringing that experience to a wider audience online through Ode Poetry. The tool asks how you’re feeling, suggests a poem that might resonate and uses MAI voice and speech models to create a conversational experience rooted in Sieghart’s approach to connecting people with poetry.

Customer expectations are changing faster than contact centers can keep up. So, Australia’s largest bank, Commonwealth Bank, partnered with Microsoft to rethink the model entirely. It meant separating intelligence from channels and using an AI orchestration agent to interpret intent and route interactions to connect customers to the right help, faster. It’s now a more intuitive, always-on experience that now supports over two million conversations a month, uplifting the customer self service experience, while empowering frontline teams with real-time AI assistance. Co-engineering like this is only possible when the customer’s AI ambition matches the technology partner’s AI ambition.

The AI Economy Institute has named a new global cohort of researchers to study how AI is changing the way companies and the broader economy work. This year’s fellows will examine how leading organizations are adopting AI and what that means for jobs, skills, productivity and economic growth. The research marks a shift from earlier studies on education and career pathways, with a goal this year to generate evidence that can help policymakers, businesses and institutions navigate a rapidly evolving AI economy.

Even though AI can predict how the brain will respond to language with remarkable accuracy, it’s been far less useful trying to explain why. In a new paper in Nature Neuroscience, Microsoft researchers and academic collaborators describe a method they developed that turns those AI predictions into testable scientific theories and evaluates them through follow-up experiments. The approach validated known brain functions, distinguished similar brain regions and uncovered previously unmapped areas linked to specific concepts.

As the United States marks its 250th anniversary, Microsoft is reflecting on the choices that shaped the country, the progress those choices made possible and the responsibility to think seriously about the future.

The new America 250 video series explores pivotal moments in U.S. history that continue to shape innovation and what comes next.

The pace of AI adoption is moving incredibly fast. Organizations have moved beyond AI experimentation and are using the new technology to transform business, concentrating on delivering measurable business outcomes and demonstrating a return on their AI investments, while ensuring their intelligence is amplified and their IP is protected.

Today, Microsoft is announcing Microsoft Frontier Company, a new operating business focused on delivering Frontier Transformation through AI for customers around the world. It will provide a unique combination of skills inclusive of deep industry knowledge, change management and continuous improvement experience and enterprise-grade AI engineering expertise.

Microsoft will continue to provide Ukraine with free cloud services to government institutions, educational establishments and regional authorities through the end of 2027. The announcement extends a program that since 2022 has helped Ukraine keep essential public services running during the war, from social benefits and tax collection to business and land registries, by moving critical systems to cloud infrastructure across Europe.

What was once seen as a distant security challenge may be arriving faster than expected. Citing advances in quantum computing, Microsoft is accelerating its timeline for post-quantum cryptography, or new encryption designed to remain secure in the era of quantum computing. The company now has a goal of transitioning products and services by 2029. Microsoft says the biggest hurdle likely will not be choosing new algorithms but rather untangling the cryptography already embedded across modern systems.

More than 30 years after DOOM first redefined the shooter genre, XBOX’s latest expansion is speeding things up again. Arriving July 7, Revelations introduces the Chain Spear, a versatile new weapon that adds grappling, aerial movement and new combat techniques to DOOM: The Dark Ages. The expansion also includes a story campaign, new arenas and 10 to 12 hours of new content.

He led the Rough Riders, became the youngest U.S. president and inspired the teddy bear — but Theodore Roosevelt probably never imagined anything like this. His new presidential library will give visitors a fresh peek into history and even let them chat with a lifelike version of himself.

Located in Medora, North Dakota, the unassuming building is covered in native grasses, with skylights providing most of the light. But in addition to the expected re-creations of the president’s home and White House, the Theodore Roosevelt Presidential Library, opening to the public on July 4, is designed as a “living library” powered by AI.

Generating reports, writing boilerplate code and monitoring systems are among the tasks technical experts are most comfortable handing to AI agents, according to a new global survey of 300 AI, data and cloud leaders. The 2026 Agent Confidence Index, developed by Microsoft and MIT Technology Review Insights, found an average confidence score of 64 out of 100 across 101 tasks. Microsoft is sharing the findings at this week’s AI Engineering World’s Fair. 

As datacenters that power cloud and AI services become more essential, communities are paying closer attention to how this infrastructure affects local resources, particularly water. Microsoft has long prioritized water stewardship and last year reached a milestone toward its 2030 goal, replenishing more water than it used globally. Advances in cooling technology have improved water efficiency in the company’s datacenters by nearly 90% since the early 2000s, and a new datacenter design introduced in 2024 consumes zero water for cooling during operations. Read on for more about how it works.

New technology tends to reach developers first and is often followed by finance departments, where it must meet a higher standard, with every number traceable and trusted. Microsoft says Copilot in Excel is being tested against that reality to work like a trusted analyst, embedded in day-to-day finance work. With new features like reusable skills, data connections and clearer audit trails, the aim is to help teams spend less time rebuilding analyses and more time making decisions.

When market research firm Kantar handed Copilot licenses to every employee, chaos and creativity erupted. Andy Doyle, the company’s chief people and agent officer, joins the WorkLab podcast to share how a wave of maverick experimentation led to the creation of more than 15,000 AI agents — and an “agent factory” that’s reshaping the enterprise. He explains how the experiment pushed leaders  to rethink control, scale and what’s possible when you let employees drive transformation.  

Artificial intelligence is already common in schools, with most students and educators using it in some form. But a new Microsoft report suggests the focus is shifting, with many calling for more training and clearer guidelines to ensure it supports real learning, not just faster work. New tools in Microsoft 365 Education aim to help, combining lesson planning, assignments and study aids designed to encourage deeper thinking.

Microsoft is shifting its cybercrime strategy , focusing on the infrastructure behind attacks rather than isolated threats. In a case unsealed Wednesday, the company said it simultaneously targeted two widely used malware tools, Amadey and StealC, after AI-assisted analysis showed they rely on shared systems. The tools, often deployed together to access devices and steal sensitive data, were linked to more than 140,000 cyberattacks in just the first two weeks of May. Working with Europol and industry partners, Microsoft said it has since cut off criminal control of 18,000 computers to disrupt the broader “assembly line” that enables cyberattacks to scale. 

Microsoft’s first datacenter in Mount Pleasant, Wisconsin, is now fully operational, ahead of schedule. The facility has about 550 full-time employees on-site and is continuing to hire more staff as it builds a second facility adjacent to the first. The company estimates it will spend $4.7 billion locally on construction between 2024 and 2028. Read more about the datacenters and Microsoft’s investments in the area.

Microsoft has introduced a new agent to help organizations make sense of failures in increasingly complex AI systems. As applications, models, APIs and infrastructure become more interconnected, failures are harder to trace and no longer happen in isolation. The new Azure Copilot Observability Agent correlates signals across systems to help teams monitor performance and resolve issues more quickly.

Microsoft is planning one of the largest capacity expansions in its history with a new datacenter campus in Pecos, Texas, expected to add about 2 gigawatts to meet growing customer demand. The multibillion-dollar investment over the next five to seven years reflects both immediate infrastructure needs and the future trajectory of AI and advanced computing. Microsoft said the project will support more than 6,000 construction jobs and create hundreds of permanent roles once the campus is operational. 

As AI moves from experimentation into implementation, some companies are struggling to translate early momentum into broad business impact beyond isolated use cases. A new e-book from Microsoft explores why progress may stall and outlines four key areas where organizations are focusing to get more value from AI.

Though Australian workers are quickly adopting AI, many organizations aren’t redesigning work fast enough to keep up. New data from Microsoft’s 2026 Work Trend Index suggests culture and leadership — not technology — are now the biggest barriers to AI in the workplace. The findings point to a growing gap between how employees work and how quickly leadership and operating models are evolving to support this shift.

Right now, people have to manually find and connect tools to make AI useful, then keep everything up-to-date themselves. That may work with a few tools, but it gets too complex as more companies and developers create their own. Microsoft and partners like Cisco, Google, Nvidia and others are introducing a new open standard called Agentic Resource Discovery (ARD). It creates a shared, secure way for AI tools to be published and found, so AI systems can automatically discover and use relevant capabilities.

AI is helping cyberattacks move faster and scale more easily. But even as methods evolve, stolen identity is still one of the most common entry points. Attackers don’t need to break down every defense, just to exploit the right one. Organizations are reshaping security in response, turning to more connected approaches to better prevent, detect and respond to identity threats. Read more about how Microsoft is working to end security fragmentation in the age of AI.

Microsoft and Y Combinator (YC) are expanding their partnership to give founders building on Azure access to Microsoft Foundry and the same AI infrastructure YC uses internally. The move reflects a shift in how AI startups are built, with advanced systems and computing power needed from the beginning. Through Microsoft for Startups, founders can also get credits, technical guidance and go‑to‑market support to help move their products toward enterprise use.

Doctor visits often feel rushed, with attention split between patient and screen, leaving many unheard. The problem is especially acute for women, whose symptoms are more likely to be dismissed or misdiagnosed. A new perspective from Kearney and Microsoft, part of their [w]Health initiative, suggests better care starts with listening — and that AI tools like Dragon Copilot can help give clinicians the time and space to shift more toward human connection.