Microsoft SignalAI agent adaptation in workplace uneven, survey finds
Most companies’ leaders believe AI agents are the future of work, but the reality may be that adaptation is much more complicated.
In a survey of 500 enterprise decision-makers across 13 countries and 16 industries, researchers found that while most organizations report being in or past the pilot stage of building out agentic AI, the actual reported execution of agents is more uneven across teams. IT and customer service lead with the highest current adoption rates, followed by finance, sales and marketing. Procurement, HR and supply chain trail behind.
Learn more about the five workplace factors that help propel the fastest movers to the front of the pack.


































