Microsoft Great Plains Recognizes Outstanding Customer Achievements

FARGO, N.D., March 18, 2002 — Microsoft Great Plains recently announced the winners of its sixth annual customer achievement awards. The Pinnacle Awards honor Microsoft Great Plains customers that achieve outstanding success with their Microsoft® Great Plains®
solutions, including Dynamics, eEnterprise and Solomon. Pinnacle Awards were presented in the categories of Innovation, Evangelism, Excellence in Customer Service, Excellence in Specialized Applications, Excellence in Business Analytics, Excellence in Teamwork and Overall Excellence. The awards were presented during Convergence 2002, a four-day international business conference for Microsoft Great Plains customers and their partners, held in Orlando, Fla.

Customers received the 2002 Microsoft Great Plains Pinnacle Awards for outstanding success with their solutions in the following categories:

  • Innovation — Brainstorm Logistics LLC, Livingston, N.J.; Eclipsys Corp., Del Ray Beach, Fla.; Super Discount CDs & DVDs, Irvine, Calif.

  • Evangelism — H.M. Stauffer & Sons Inc. , Leola, Pa.; Feyen-Zylstra Inc., Walker, Mich.; United Way Services, Cleveland

  • Excellence in Customer Service — Natural HealthLink, Los Angeles; Masterplan Inc., Chatsworth, Calif.

  • Excellence in Specialized Applications — Czarnowski Display Services Inc., Chicago; A.W. Hastings & Co., Endfield, Conn.

  • Excellence in Business Analytics — Coye Consultants Inc., Brevard, N.C.; EarthLink Inc., Atlanta

  • Excellence in Teamwork — Phylos Inc., Lexington, Mass.; Union Energy Inc., Toronto; the Botswana Ministry of Local Government, Lands and Housing, Gaborone, Botswana

  • Overall Excellence — ChevronTexaco Corp., San Francisco

Microsoft Great Plains customers, partners and team members contributed Pinnacle Award nominations.

Microsoft Great Plains Annual Pinnacle Awards

The Innovation Awards recognize customers whose innovative use of technology within their business management system delivers measurable benefits to their organization. Candidates for this award are judged on creativity, vision, and the overall results and benefits of their implementation.

The Evangelism Awards are presented to customers that have demonstrated a strong commitment to their Microsoft Great Plains solution. These customers not only evangelize Microsoft Great Plains business management solutions, but also are a source of continuous feedback on Microsoft Great Plains solutions and services.

The Excellence in Customer Service Awards honor customers whose business management system helps them measurably improve the value and level of services delivered to their internal and/or external customers.

The Excellence in Specialized Applications Awards recognize customers that utilize specialized applications through Microsoft Great Plains or their partners to achieve measurable benefits for their organization that would not have been accomplished without the solution.

The Excellence in Business Analytics Awards recognize customers that utilize analytical applications to discover insights into the financial performance of their organization, leading to enhanced profitability, operation and management. Candidates for this award are evaluated on profitability improvement, operational performance gains and management effectiveness.

The Excellence in Teamwork Awards recognize customers whose collaborative efforts within their organization, with Microsoft Great Plains or their partners, has produced a result that would not have been achieved without the collaboration.

The Overall Excellence Award recognizes a customer that demonstrates extraordinary efforts within multiple Pinnacle award categories.

About Microsoft Great Plains

Microsoft Great Plains provides business applications that help small and midmarket companies become more agile in today’s interconnected economy by extending specific information and procedures to employees, customers, vendors and partners. The business applications automate end-to-end business processes across financials, distribution, project accounting, electronic commerce, human resources and payroll, manufacturing, supply chain management, business analytics, sales and marketing management, and customer service and support. More information about the solutions offered by Microsoft Great Plains can be found at or at .

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software — any time, any place and on any device.

Great Plains is a registered trademark of Great Plains Software Inc. in the United States and/or other countries. Great Plains Software Inc. is a wholly owned subsidiary of Microsoft Corp.

Microsoft is a registered trademark of Microsoft Corp. in the United States and/or other countries.

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