Experience Banking From Microsoft Is Supported by Leading Solution Partners

Las Vegas, Nov. 16, 2004 — Today at the BAI Retail Delivery Conference & Expo, leading companies announced their support for experience Banking, a Microsoft Corp. initiative that helps banks change the customer, employee and operations experience. With experience Banking, banks can differentiate their brand and improve their competitive position by responding more rapidly to changing market needs and customer expectations, and by improving employee productivity.

Software, hardware and system integration partners are developing mission-critical banking solutions that align with the initiative and are based on Microsofts platform. “Through experience Banking, Microsoft and our partners are committed to delivering systems and tools that help banks address increased customer expectations and strengthen their brand,” said William Hartnett, general manager of Financial Service Strategy and Solutions at Microsoft. “With the depth and breadth of our partner community, including leading banking industry partners, banks have access to a wide range of technology solutions that meet their needs while laying the foundation for future innovation.”

Experience Banking includes partner solutions that run on Microsoft® Windows Server System™
, the .NET Framework and the Microsoft Office System. The Microsoft technology makes mission-critical applications easier to integrate and more flexible at a lower total cost of ownership.

Solution partners that announced their support for experience Banking include the following:

  • ACI Worldwide ( http://www.aciworldwide.com ). More than 40 billion times a year, ACI software is used to process online banking transactions. Founded in 1975, ACI pioneered the development of applications and networking software for online transaction processing. Today more than 500 customers in 75 countries use ACI software.

  • Alogent Corp. ( http://www.alogent.com ). Alogent is a financial services technology company providing payment processing solutions that enable banks, billers and outsource processors to reduce costs, accelerate timelines and improve quality in check and item processing. Alogents Sierra suite of solutions helps banks adapt to Check 21, check truncation and paper-to-electronic transformation.

  • ARGO Data Resource Corp. ( http://www.argodata.com ). Since 1980, ARGO Data has been providing best-practices technology and architecture, and empowering top financial services companies to automate retail delivery and lending systems. ARGO integrates all delivery channels and lines of business with solutions for Sales & Service, Teller, Lending (consumer, business and indirect), Contact Center, and Investments and Insurance.

  • BearingPoint Inc. ( http://www.bearingpoint.com ). BearingPoint is one of the worlds largest business consulting and systems integration firms. BearingPoints March global CRM survey of financial services executives, conducted by the Economist Intelligence Unit Ltd., found that banks have spent a good deal of money on CRM, but very little on examining the bank customers experience. Microsoft and BearingPoint are aligned in their interests in delivering experience Banking systems and solutions that can help companies enhance their customers experiences.

  • Corillian Corp. ( http://www.corillian.com ). Corillian is a top provider of online banking solutions to leading financial institutions. Corillians proven solutions enable financial institutions to deliver innovative services enterprisewide, across multiple delivery channels and multiple lines of business.

  • Fincentric Corp. ( http://www.fincentric.com ). Fincentric is a leading provider of core retail banking and customer value management software to the global financial services industry. Fincentrics Wealthview family of products helps financial institutions leverage customer knowledge to improve sales and service, and develop profitable customer relationships.

  • HP ( http://www.hp.com ). HP is focused on helping people apply technology in meaningful ways to their businesses and personal lives. Its annual R & D investment of nearly $4 billion fuels the invention of products, solutions and new technologies to better serve customers, create new markets and deliver the best customer experience.

  • Jack Henry & Associates Inc. ( http://www.jackhenry.com ). Jack Henry is a business strategy enabler for integrated, enterprisewide automation. Its mission is to support financial institutions with sophisticated, technology-driven solutions tailored to their goals. Jack Henrys client-centric solutions blend personal service and state-of-the-art functional capabilities and technology to provide expertise in every discipline inherent in the banking industry.

  • NCR Corp. ( http://www.ncr.com ). NCR is a leading global technology company helping businesses build stronger relationships with their customers. NCRs ATMs, retail systems, Teradata data warehouses and IT services provide Relationship Technology solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR employs approximately 29,000 people worldwide.

  • NetEconomy ( http://www.neteconomy.com ). NetEconomy, founded in 1993, is a leading provider of risk monitoring solutions, automating the detection and prevention of financial crime for financial institutions worldwide. A privately held company, NetEconomy is committed to providing the best software, services and expertise to help its global customer base minimize risk, maximize revenues and protect shareholder value.

  • Siebel Systems Inc. ( http://www.siebel.com ). Siebel Finance provides customer-centric sales, marketing and service functions for retail finance organizations. It is a multichannel solution that delivers a comprehensive view of customer relationships across multiple product lines and business units, enabling financial services organizations to provide a personalized customer experience across all channels.

  • Symitar ( http://www.symitar.com ). Symitar, a Jack Henry company, is a business strategy enabler for totally integrated, enterprisewide automation. Symitars client-centric solutions serving more than 600 credit unions blend unmatched personal service, sophisticated technology and fundamental capabilities, in-house and service bureau operating environments, and expertise in every discipline inherent in the credit union industry.

  • Unisys Corp. ( http://www.unisys.com ). Unisys is a worldwide information technology services and solutions company providing consulting, systems integration, outsourcing, infrastructure and server technology with precision thinking and execution in more than 100 countries. Unisys banking solutions address key areas including enterprise payments, paper-to-electronic transformation, multichannel integration, identity theft and anti-money laundering.

About experience Banking

Experience Banking is a Microsoft initiative that helps banks change the customer, employee and operations experience so they can achieve increased market share and profitability. The initiative was launched with the support of leading software, hardware and systems integration partners delivering solutions based on the Microsoft platform. Experience Banking is designed to help banks differentiate their brand and achieve a competitive advantage with increased employee satisfaction and productivity, faster response to changing market needs, and reduced total cost of ownership. More information can be found online at http://www.microsoft.com/experiencebanking .

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Microsoft and Windows Server System are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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