Microsoft Releases Technical Preview of Next Generation of Microsoft Dynamics CRM

REDMOND, Wash. — March 25, 2010 — Microsoft Corp. today announced the Community Technical Preview 3 (CTP3) for the next generation of Microsoft Dynamics CRM, code-named “CRM5.” This CTP is primarily aimed at software developers within the broad partner base of Microsoft Dynamics CRM, including independent software vendors (ISVs), global system integrators (GSIs), hosting partners and value-added resellers (VARs), giving them an opportunity to start early development and testing of their solutions for this new release.

The CTP software is available as on-premises software, as well as through pre-release versions of Microsoft Dynamics CRM Online running in datacenters in North America; Europe, the Middle East and Africa (EMEA); and Asia Pacific (APAC). The availability in international datacenters is in preparation for the global expansion of the Microsoft Dynamics CRM Online service beyond the U.S. and Canada today and into EMEA, APAC and Latin America.

More than 400 select partners are engaged in the CTP3 program, and that number will be expanded in the coming months.

“We see Microsoft Dynamics CRM driving innovation and focus in the customer relationship management (CRM) marketplace. It continues to raise the bar on ease of use, and delivers real and measurable value to our customers,” said Aziz Virani, executive vice president of the Avanade Technology Solutions Group. “This next generation of the product provides us with more opportunities to create innovative solutions for our customers.”

“With this next version, Microsoft is continuing to drive new levels of user productivity and collaboration, giving customers deep core CRM capabilities, low total cost of ownership, and fast and easy deployment options for their CRM applications,” said Brad Wilson, general manager of Microsoft Dynamics CRM.

The next generation of Microsoft Dynamics CRM will support more than 40 languages, and will be offered as an online service, as on-premises software and via partner-hosted offerings. Availability of the new product will begin in the second half of 2010.

More information about “CRM5” is available at the Microsoft Dynamics CRM team blog at More information on partner opportunities with Microsoft Dynamics CRM can be found at the Microsoft Partner Network Web site,

About Microsoft Dynamics

Microsoft Dynamics is a line of easy-to-use, integrated and adaptable ERP and CRM applications that enable business decision-makers to quickly respond to market shifts, take advantage of new trends, increase their competitive edge and drive business success. Microsoft Dynamics solutions are delivered through a world-class network of reselling partners providing specialized services and additional innovation to help customers excel in their industries.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

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