Accenture will expand its use of Microsoft 365 Copilots and agents from 100,000 to 200,000 users. Employees are saving an average of 121 minutes per week, enhancing productivity by 16%. 61% favor AI-enhanced workflows, with engineering roles saving nearly 97 hours annually and maintenance roles saving about 225 minutes weekly.

Since its launch, Canadian Tire’s AI assistant, CeeTee, has attracted almost 10,000 users and logged over 700,000 chat sessions. The tool saves users between 30 to 60 minutes a day by helping them choose tires and providing personalized recommendations.

GE Aerospace has launched AI Wingmate, a generative AI platform, to enhance productivity for its 52,000 employees. Since its launch, the system has received ~500,000 queries, searches, and other employee interactions and processed 200,000+ pages for different AI chats. AI Wingmate helps employees quickly obtain information, perform advanced searches, and create tailored communications.

Lumen Technologies has reduced data processing time from days to just an hour with Microsoft Copilot. The company estimates Copilot is saving its sellers an average of four hours a week, equating to $50 million annually. Additionally, GitHub Copilot has reduced the cycle time of projects by an average of 20% to 30%, enabling faster deployment.

AUDI AG and Microsoft team up to enhance in-car voice control in nearly two million Audi models by integrating ChatGPT via Azure OpenAI Service, creating a safer, seamless, and more intelligent driving experience.

Nasdaq introduced new AI capabilities for its Boardvantage® Board Portal on Microsoft Azure. These capabilities help governance teams save time and cost by quickly summarize board materials for informed decision-making so they can focus on vital board initiatives.

Hitachi is embing Microsoft’s cloud and AI services into its Lumada Solutions to boost Lumada’s growth and enhance productivity for 270,000 employees. Additionally, Hitachi aims to upskill over 50,000 “GenAI Professionals” with advanced AI training.

Clarins is transforming customer care in the beauty industry with CLARA, a new bot developed with Microsoft’s Azure OpenAI Service. CLARA utilizes website content, customer Q&As, and beauty coaches’ product training, to provide an unparalleled service experience.

TD Bank Group (TD) has launched two generative AI pilots to enhance customer experiences and accelerate coding workflows. The AI virtual assistant helps contact centre colleagues retrieve answers quickly, reducing hold times. GitHub Copilot assists engineers by providing real-time coding suggestions, with 50% of engineers saving up to 20 hours over a two-week sprint and 93% reporting increased productivity

Axel Springer is piloting new AI-driven chat experiences to better inform and engage users with journalistic content. Additionally, Axel Springer plans to leverage Microsoft Advertising’s Chat Ads API for generative AI monetization.

The Estée Lauder Companies taps Microsoft’s generative AI solutions to enhance consumer connections and expedite product development.

Dentsu employees are saving 30-40 minutes a day using Microsoft Copilot for tasks such as summarizing chats, generating presentations and building executive summaries. 

Adobe and Microsoft partner to bring new generative AI capabilities to marketers as they work in Microsoft 365 applications.

Providence has deployed Microsoft’s Nuance’s conversational, ambient, and generative AI solutions, and has the largest implementation of the PowerScribe radiology reporting solution in the US.

LG’s Smart Home AI Agent is capable of engaging in more complex conversations with users based on Azure OpenAI Service.

Northwestern Medicine’s integration of Dragon Copilot’s ambient listening capabilities with Epic is reducing clinician burden and increasing patient access, enabling physicians to see over 11 additional patients per month and decreasing after-hours charting by 17%.

CommBank leverages Microsoft 365 Copilot, halving the time to verify loan income and allowing staff to focus on high-quality interaction. Early feedback shows 85% of staff wouldn’t want to work without it, and 96% feel more productive, while 75% of engineers found GitHub Copilot to be very helpful.

Telstra’s One Sentence Summary tool transforms customer notes, interactions and transactions into a concise summary of a customer’s recent history and status. Using the tool, 90% of employees saved time and increased effectiveness, resulting in 20% fewer follow-up contacts.

As part of an expanded collaboration using Azure, BNY Mellon will explore how AI can be incorporated for improved productivity and better-informed decision making.

CarMax’s applied AI to summarize customer reviews into a few easily readable sentences, at scale across their inventory. A process that would have taken 11 years, was simplified to a few months.

Vodafone and Microsoft sign 10-year strategic partnership to bring generative AI, digital services and the cloud to more than 300 million businesses and consumers.

Walmart unveils new GenAI powered search capabilities for shoppers online and launched “my assistant” for 50K non-store associates built on Azure OpenAI Service.

bp is expanding its use of generative AI to enhance its global employee experience for thousands of employees through the use of Microsoft 365 Copilot.

Schneider Electric is leveraging Azure OpenAI to develop solutions that generate text, code, and other types of content, streamlining tasks, optimizing resource allocation, and gaining speed and efficiency.

Companies introduce Siemens Industrial Copilot, a generative AI-powered assistant designed to enhance human-machine collaboration and boost productivity across the industrial lifecycle.

Rockwell Automation integrates Azure OpenAI into its FactoryTalk® Design Studio™ to deliver industry-first capabilities accelerating time-to-market for customers building industrial automation systems.

NBA announced all-new personalization features in its app with live game experiences and expanded content offerings powered by Microsoft Azure AI.

The largest pizza company in the world has joined forces with Microsoft to create the next generation of pizza ordering and store operations with generative AI technology.

Mayo Clinic, a world leader in healthcare known for its commitment to innovation, is among the first healthcare organizations to deploy Microsoft 365 Copilot.

Amadeus is leveraging Azure OpenAI Service and Microsoft 365 Copilot to help corporate travelers with booking and planning trip itineraries in a conversational style.

Ally Financial is leveraging Azure OpenAI to alleviate note taking for customer service associates, freeing up time for more personalized customer experiences. The solution has reduced post-call effort by 30% and improved data accuracy by over 85%.

Grupo Bimbo is leveraging Microsoft’s Azure AI technologies like Azure OpenAI Service, Form Recognizer, and Cognitive Search to develop its own Copilot.

Lumen Technologies dives into Microsoft 365 Copilot to help enhance employee efficiency and customer relationships.

Campari, a leader in the spirits industry, is using Copilot to generate content and tailor the tone of voice for each brand and region saving hours of copywriting.

KPMG is unlocking potential incremental growth opportunity of over US$12 billion by investing in Microsoft’s cloud and AI services like Azure OpenAI Service and Microsoft 365 Copilot.

ABB is launching Genix copilot on Azure Open AI to extend its asset lifespan by up to 20% and minimize unplanned downtime by up to 60%.

Canadian Tire is exploring co-innovation opportunities that leverage AI and machine learning responsibly to enhance customer experience and optimize operations.

AT&T launched “Ask AT&T” which uses generative AI to help coders be more productive, improve customer service and enhance employee productivity.

Mercedes-Benz is expanding the use of AI by integrating ChatGPT into the MBUX Voice Assistant, making voice control more intuitive. The “Hey Mercedes” assistant, powered by Azure OpenAI Service, enhances natural language understanding.

Mercedes-Benz takes in-car voice control to a new level Integrating ChatGPT through Azure OpenAI Service and rolling it out to over 900,000 vehicles.

MetLife leverages cutting-edge Microsoft Cloud and Azure AI services and developer tools to develop an all-in-one pet health and wellness app.

Singtel is making Azure public MEC available for all enterprises, unlocking opportunities to experience the advantages of edge computing and AI accelerated by 5G.

AI powered contract intelligence platform provides C-suites with insights to better capitalize on rebates, volume-based discounts and inflation-triggered price adjustments.

PwC US made a $1 billion investment to expand and scale its AI, and help clients in industries like insurance, aviation, and healthcare, save time and costs while helping accelerate revenue.

Epic is leveraging Azure OpenAI to deliver solutions integrated with its EHR to increase productivity, enhance patient care and improve financial integrity of health systems globally. Epic is also embedding DAX Copilot into the Epic EHR to automate the creation of clinical documentation during patient exams.

Siemens’ Teamcenter app for Microsoft Teams integrates Azure OpenAI Service to augment the creation, optimization and debugging of code in software for factory automation.

LG CNS partners with Microsoft to expand AI and cloud-based digital transformation and develop new services with Azure OpenAI Service and OpenAI’s ChatGPT.

Unilever is working with Accenture to apply Azure OpenAI Service across its business to drive increased automation, enabling better customer and employee experiences.

EY is building an enterprise-ready payroll chatbot to help employers answer complex employee payroll questions and reduce the burden on employers by more than 50%.

Panasonic Connect built an AI assistant with Azure OpenAI Service to help employees with tasks like speech drafting, summarizing documents, and analyzing surveys.

ODP built a chatbot on Azure OpenAI for its HR dept. which has improved the document review process, helped generate new job descriptions, and enhanced associate communication.

Telefónica integrates internal development platform and tools with Microsoft Azure and AI capabilities like GitHub Copilot to increase developer velocity and innovation.

AMEX is reducing travel friction for employees and businesses by using AI and machine learning capabilities to simplify and automate processes like expense management.

GM will use Microsoft Azure cloud and AI services to simplify software development and bring convenient and secure digital mobility services to millions of customers faster

Microsoft is providing Supernal access to Project AirSim, an AI-first simulation platform, to safely build, test, train and validate autonomous aircraft transportation

The London Stock Exchange Group is revolutionizing trading and analytics capabilities through AI-driven solutions, creating $5B of revenue opportunity for Microsoft.

Lockheed Martin is using the cloud and AI to unlock next-gen national security solutions for the department of defense

In Switzerland, UBS is operating two applications that utilize conversational AI capabilities to respond to client e-mail inquiries.

Haleon and Microsoft are making health products more accessible for the blind and visually impaired with AI technology that narrates product labels. The enhanced Microsoft Seeing AI app now provides detailed information for over 1500 Haleon products, empowering users to independently manage their health.

Novo Nordisk is combining its drug discovery, development and data science capabilities with Microsoft’s cloud and AI services to accelerate drug discovery.

Wolverine Worldwide sells more than 70M pairs of shoes and pieces of apparel annually is tapping the cloud and AI to deliver more personalized customer experiences.

CaixaBank and Microsoft establish an innovation lab to promote the application of AI to financial solutions and create new work environments in the metaverse

P&G is integrating data from more than 100 manufacturing sites around the world and enhancing it with AI and edge computing services for real-time visibility and to enhance decision making.

Itron expands collaboration with Microsoft to accelerate the energy transition through edge compute, data, AI and machine learning to support cities and utilities with decarbonization.

American is applying the power of AI to reduce taxi time, saving thousands of gallons of jet fuel per year and giving connecting customers extra time to make their next flights.

Mastercard launches next-generation identity technology with Microsoft to bolster online shopping security, leveraging AI for enhanced consumer protection.

Kraft Heinz is building a supply chain control tower, digital twins replica of its operations to perfect solutions, and launching a digital innovation office powered by the cloud and AI.

Boeing is leveraging the Microsoft Cloud and AI capabilities to update its critical infrastructure, streamline business processes and accelerate innovations in digital aviation.

Rogers leverages Azure’s data and AI capabilities to transform workplace communications and power 5G innovation across Canada.

US Bank is applying the power of AI to transform applications and infrastructure to create compelling, personalized and leading-edge experiences for customers and partners.

Westpac is looking to leverage the Azure ecosystem to bring application, data and AI capabilities together at scale across the enterprise.

SGS is developing new digital Testing, Inspection and Certification services with AI to personalize the customer experience, and interlink suppliers, partners and customers.

TD Bank is modernizing its data platform and leveraging AI to enhance analytical capabilities, power new customer experiences and enable employees to collaborate with more agility.

FedEx is introducing a cross-platform logistics-as-a-service for retailers by leveraging Microsoft Dynamics 365 and its data, AI and machine learning capabilities.

JJMDC is leveraing Microsoft cloud and AI to accelerate digital surgery solutions which advance skills, improve workflow, and enhance surgical decision making to improve patient outcomes.

ZF is leveraging the cloud and AI to become a cloud-native mobility services provider, delivering clean, safe, convenient, and affordable mobility solutions to its customers.

Employees at companies like Visa, General Motors, KPMG, and Lumen Technologies are already using Copilot for Microsoft 365 through the Early Access Program