Swisscom Health moves patient management application to the Microsoft Cloud

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The e-health world is growing and with it the demands on daily practice administration. Accordingly, demand for the curaMED practice information system has also risen sharply. To ensure continued availability, stability and security, Swisscom Health has migrated curaMED to the Microsoft Azure Cloud in its Swiss data centers.

The cloud is the technology of the future – also in healthcare. Swisscom Health has therefore been operating the web-based practice information system curaMED for eight years. In line with the trend, demand for curaMED to facilitate daily practice administration tasks has risen sharply in recent years. Swisscom Health ensures that availability, stability and security continue to be guaranteed and relies on the use of state-of-the-art technology to achieve this.

To meet these requirements, the system was transferred to a new cloud infrastructure. In December 2020, with the support of Swisscom’s field-proven cloud experts, Swisscom Health successfully launched the migration to the Swiss data centers on the Microsoft Azure Cloud. “Everything went smoothly – we have migrated all customers in the meantime,” says Sandro Badilatti, Product Manager at curaMED. Swisscom is a long-standing cloud partner of Microsoft. For years, Swisscom itself has relied on cloud solutions from Microsoft and, with its many years of expertise, accompanies other companies on their Journey to the Cloud.

Microsoft’s state-of-the-art technology is in use, which has already proven itself in the public sector in Switzerland and is being further developed. “The new infrastructure enables thousands of users to work together and simultaneously in curaMED without any loss of speed,” Badilatti continues. “Future releases can also be staggered and closely monitored. This reduces risks for outages, increases flexibility and thus the quality of the service.” The move to Azure also enables easier integration of new services into curaMED. “For example, we are currently tying Power BI to our data warehouse. This allows key operational metrics to be clearly displayed and easily compared,” says Badilatti. The BI dashboard also offers customers added value in visualizing their own data.

When it comes to healthcare, data protection and data security are key elements. Swisscom and Microsoft are therefore addressing this issue with the highest priority. “The protection of sensitive personal data is paramount. By moving to the Microsoft Cloud, customers and partners with expertise like Swisscom can enable the highest security and compliance standards to protect patients data,” says Primo Amrein, Cloud Lead at Microsoft Switzerland. “We continue to offer Swiss data storage to our customers. The data is encrypted by Swisscom in such a way that third parties cannot view it – not even Microsoft,” emphasizes Nathanael Dänzer, Data Governance Manager at Swisscom Health.

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