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New research from The Economist and Microsoft shows digital preparedness helped organizations adapt to COVID-19

A recent study released by The Economist Intelligence Unit (EIU) and commissioned by Microsoft explores how the relationship between technology, business and people evolved during the COVID-19 pandemic.

This past year has fundamentally changed the way organizations evolved—had to evolve. Digital transformation, once an imperative to gain a competition edge, is now a key to business resilience and transformation globally.

The findings confirm trends we’ve seen emerging and reinforce our commitment to delivering insights, products and services that help customers in every industry pivot when they need to, empower workers of all kinds and achieve more.