Skip to main content
Microsoft
Source
Source
  • Home
    • Company News
    • Official Microsoft Blog
    • Microsoft On The Issues
    • Europe
    • Asia
    • Latin America
    • India
    • UK
  • AI
  • Innovation
  • Digital Transformation
  • Diversity & Inclusion
  • Sustainability
  • Work & Life
    • Global

      • Microsoft 365
      • Teams
      • Windows
      • Surface
      • Xbox
      • Deals
      • Small Business
      • Support
    • Software
      • Windows Apps
      • AI
      • Outlook
      • OneDrive
      • Microsoft Teams
      • OneNote
      • Microsoft Edge
      • Skype
    • PCs & Devices
      • Computers
      • Shop Xbox
      • Accessories
      • VR & mixed reality
    • Entertainment
      • Xbox Game Pass Ultimate
      • PC Game Pass
      • Xbox games
      • PC games
      • Windows digital games
      • Movies & TV
    • Business
      • Microsoft Cloud
      • Microsoft Security
      • Dynamics 365
      • Microsoft 365 for business
      • Microsoft Power Platform
      • Windows 365
      • Microsoft Industry
      • Small Business
    • Developer & IT
      • Azure
      • Developer Center
      • Documentation
      • Microsoft Learn
      • Microsoft Tech Community
      • Azure Marketplace
      • AppSource
      • Visual Studio
    • Other
      • Microsoft Rewards
      • Free downloads & security
      • Education
      • Trade-in for Cash
      • Gift cards
      • Students and parents deals
      • Licensing
      • Microsoft Experience Center
    • View Sitemap
    • No results
    0 Cart 0 items in shopping cart
    Source
    Category: Digital TransformationJuly 8, 2019

    Australian supermarket chain Coles stocks up on innovation with Microsoft AI and cloud technology

    By
    • Microsoft Australia News Centre

    When the first Coles store opened in Collingwood, Australia, over 100 years ago, nothing in the store cost over two shillings. It was a hit. Fast forward to 2019 and Coles is still a leading retailer – only now it has 40,000 products, 115,000 team members, 2,450 stores and $39 billion in revenue. What hasn’t changed is Coles’ customer focus.

    Back in 1928, founder GJ Coles noted, “The customers themselves really decide what goods we shall stock in our stores.” They still do – only now retail is large and complex, and customer expectations are so diverse it takes a guy with an MA in mathematics from Cambridge University to help figure it out.

    Roger Sniezek – the guy with the math MA – is chief information and digital officer and one of the leaders of the massive transformation now being accelerated across Coles and fueled in part by a strategic partnership between the retailer and Microsoft.

    “We got to the point where we decided that we needed to partner with someone for cloud and AI (artificial intelligence),” says Sniezek. “And to achieve what we wanted to do, we needed to leverage their global expertise, and work with a partner who truly wanted to make us successful. And that’s the reason we chose Microsoft.”

    Visit Microsoft Australia News Centre to take a trip down the aisles with Coles and Microsoft.

    Photo: Roger Sniezek, chief information and digital officer at Coles, says technology is helping simplify experiences for shoppers and team members at Coles stores across Australia.

    Tags:

    • Customers
    • Mixed reality
    What's new
    • Surface Pro 9
    • Surface Laptop 5
    • Surface Studio 2+
    • Surface Laptop Go 2
    • Surface Laptop Studio
    • Surface Go 3
    • Microsoft 365
    • Windows 11 apps
    Microsoft Store
    • Account profile
    • Download Center
    • Microsoft Store support
    • Returns
    • Order tracking
    • Trade-in for Cash
    • Microsoft Store Promise
    • Flexible Payments
    Education
    • Microsoft in education
    • Devices for education
    • Microsoft Teams for Education
    • Microsoft 365 Education
    • How to buy for your school
    • Educator training and development
    • Deals for students and parents
    • Azure for students
    Business
    • Microsoft Cloud
    • Microsoft Security
    • Dynamics 365
    • Microsoft 365
    • Microsoft Power Platform
    • Microsoft Teams
    • Microsoft Industry
    • Small Business
    Developer & IT
    • Azure
    • Developer Center
    • Documentation
    • Microsoft Learn
    • Microsoft Tech Community
    • Azure Marketplace
    • AppSource
    • Visual Studio
    Company
    • Careers
    • About Microsoft
    • Company news
    • Privacy at Microsoft
    • Investors
    • Diversity and inclusion
    • Accessibility
    • Sustainability
    English (United States) California Consumer Privacy Act (CCPA) Opt-Out Icon Your Privacy Choices
    • Sitemap
    • Contact Microsoft
    • Privacy
    • Manage cookies
    • Terms of use
    • Trademarks
    • Safety & eco
    • Recycling
    • About our ads
    • © Microsoft 2023