With only 20 employees, HealthStatRX, a specialty pharmacy that manages medication and therapeutic monitoring for patients with chronic conditions, is just one of many small businesses that has used customer relationship management technology to build innovative services.
Eighty-six percent of small businesses say keeping up with technology is important to their business, but 60 percent surveyed do not use cloud technologies. The survey, commissioned by Microsoft Corp. and conducted by Ipsos Public Affairs, also said 60 percent of these smaller businesses attribute increased revenue to technology, but 10 percent are not even familiar with the cloud.
National Small Business Week is underway in the U.S., and a Microsoft-commissioned survey of more than 500 small business owners showed 86 percent believe technology is important to the success of their company, but many of them are missing out on the value of cloud technology.
National Small Business Week is underway, with the Small Business Administration hosting events around the country, and Microsoft is enabling live-streaming of the conferences on SBA.gov for those who aren’t able to attend in person.
The workplace has changed – we’re all more mobile and more social, and to stay competitive, small businesses need the right tools to compete. If businesses are running Windows XP or Office 2003 after April 8, they not only won’t have the right tools, but they run the risk of falling victim to malware because security updates and support for Windows XP and Office 2003 will cease.