Neiman Marcus has fresh designs on smarter interactions with customers – and among employees By Bill Briggs Jan 31, 2019
How ABB’s robots perform tiny jobs, treacherous tasks – and team with humans By Bill Briggs Jun 26, 2018
Kroger’s smart shelves ditch the paper, drop the lights and delight the shoppers By Bill Briggs Jun 25, 2018
‘Fashion editor on your shoulder’: Everywear ups your style – while elevating e-commerce By Bill Briggs Apr 30, 2018
Guess who wants to talk! How Flo and her fellow chatbots engage customers By Bill Briggs Mar 12, 2018
How a pink jacket – and elusive red shoes – inspired COSIGN, which pays you to post selfies By Bill Briggs Mar 5, 2018
