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    Bill Briggs

    Author Stories

    A black-and-white photo shows three women's tennis champions smiling as they accept a trophy for winning the 1963 Fed Cup

    Love all: Billie Jean King embraces tech and equality to make tennis even better

    By Bill Briggs

    Sep 17, 2020 
    A Starbucks barista.

    The Internet of Things is going mainstream, Microsoft survey finds

    By Bill Briggs

    Jul 30, 2019 
    Sarah Miller, senior vice president of Neiman Marcus, sits on a blue chair in a maroon dress, smiling.

    Neiman Marcus has fresh designs on smarter interactions with customers – and among employees

    By Bill Briggs

    Jan 31, 2019 
    A pest control technician checks RMS data on his laptop at a food processing plant.

    Bayer just built a better mousetrap – to secure our food supply

    By Bill Briggs

    Jul 9, 2018 
    The e.GO Mover

    Street smart: The e.GO Mover offers a bus for our time

    By Bill Briggs

    Jun 27, 2018 
    ABB's YuMi robot with arms still at the sides.

    How ABB’s robots perform tiny jobs, treacherous tasks – and team with humans

    By Bill Briggs

    Jun 26, 2018 
    A Kroger customer and associate look at lettucs in the produce section.

    Kroger’s smart shelves ditch the paper, drop the lights and delight the shoppers

    By Bill Briggs

    Jun 25, 2018 
    Garth Case at the W Hotel in Seattle.

    Nothing but ‘net: The NBA’s new love for technology like AI

    By Bill Briggs

    May 23, 2018 
    Brandon Holley stands at a microphone.

    ‘Fashion editor on your shoulder’: Everywear ups your style – while elevating e-commerce

    By Bill Briggs

    Apr 30, 2018 
    Prakash Venkata stands next to a brick wall.

    PwC: Seizing cloud security in a cyberthreat world

    By Bill Briggs

    Apr 16, 2018 
    Screenshot of Tangiblee tool on the Z Gallerie website. Image shows a living room mockup with a softa, table, lamp, wall art, door, person and bulldog.

    Step inside Tangiblee’s digital fitting rooms

    By Bill Briggs

    Apr 2, 2018 
    The Flo character from Progressive Insurance ads sits at a table smiling.

    Guess who wants to talk! How Flo and her fellow chatbots engage customers

    By Bill Briggs

    Mar 12, 2018 
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