AI in Action

Get the scoop on how leading companies around the world are embracing Microsoft AI capabilities to reinvent customer engagement, enrich employee experiences, reshape business processes, and bend the curve on innovation.

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“For every $1 a company invests in generative AI, the return on investment (ROI) is $3.7x”

“Generative AI usage jumped from 55% in 2023 to 75% in 2024”

“Within 24 months, most organizations plan to expand beyond pre-built AI solutions to advanced AI workloads that are customized or custom-built”

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Alaska Airlines

Alaska Airlines’ AI-powered natural language search tool built using Microsoft Azure OpenAI in Foundry Models, lets users discover, compare and book travel options. Alaska Inspires supports more than 90 languages and voice input and is helping customers cut destination planning time by 75%.

Read More about our collaboration with Alaska Airlines

FS Group

Gruppo FS and Microsoft announced a strategic AI partnership to modernize Italy’s rail network using Azure AI and Copilot, aiming to improve operational efficiency and enhance passenger experiences across millions of journeys annually.

Read More about our collaboration with FS Group

Levi Strauss & Co. partners with Microsoft to develop next-gen superagent

Microsoft Corp. and Levi Strauss & Co. (NYSE: LEVI) (LS&Co.) are spotlighting their shared vision for the future of retail, powered by AI and cloud innovation. The latest example is a new Azure-native orchestrator agent embedded within Microsoft Teams to help streamline operations and empower employees across corporate, retail and warehouse environments. The orchestrator agent serves as the portal for employees to ask questions, which can then be answered by any number of behind-the-scenes agents, all filtered through one conversational “superagent.”

Read More about our collaboration with Levi Strauss & Co. partners with Microsoft to develop next-gen superagent

GeekWire

Microsoft partnered with BlackRock, Ralph Lauren, Mercedes-Benz, and Insilico Medicine to showcase custom AI solutions powered by Azure OpenAI Service and agentic systems. These collaborations span financial analysis, personalized retail experiences, factory optimization through digital twins, and accelerated drug discovery—demonstrating how tailored AI can transform diverse industries.

Read More about our collaboration with GeekWire

Land O’Lakes

Land O’Lakes partnered with Microsoft to launch “Oz,” an AI-powered digital assistant built on Microsoft Foundry that delivers instant, data-driven recommendations to help farmers optimize crop yields and reduce production costs. By streamlining access to millions of agronomic data points, Oz empowers retail agronomists to provide farm-specific solutions, driving efficiency and long-term success in agriculture.

Read More about our collaboration with Land O’Lakes

Mount Sinai Health System

Mount Sinai Health System is using Microsoft Dragon Copilot, an AI-powered voice assistant, to streamline clinical documentation, reduce administrative burden, and improve patient experiences. This deployment underscores Mount Sinai’s broader digital strategy to use AI-driven tools that enhance clinician well-being, operational excellence, and patient outcomes.

Read More about our collaboration with Mount Sinai Health System

Kraft Heinz Logo

Using Microsoft Azure OpenAI, Kraft Heinz developed The Cookbook, an AI agent that harnesses 150 years of Tomato Masters’ expertise to assist with tomato ketchup production.

Read More about our collaboration with Kraft Heinz

Pantone

Pantone and Microsoft announced the launch of Pantone Palette Generator, a new AI-powered design assistant built on Azure OpenAI. With the Pantone Palette Generator, designers can create custom color palettes drawing from thousands of colors from Pantone’s vast color library in seconds.

Read More about our collaboration with Pantone

The Idaho National Laboratory (INL) is deploying a Microsoft-developed solution built with Azure AI services to generate engineering and safety analysis reports, which are standard reports submitted as a part of applications for construction permits and operating licenses for nuclear power plants. For reactor developers, generating these large, detailed reports is typically a time-consuming and expensive process that requires compiling safety data and language from multiple sources. The Azure AI-powered solution will help streamline and accelerate the review process.

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Lloyd Banking Group logo

Read More about our collaboration with Lloyds Banking Group

NFL logo

The NFL and Microsoft announced a multi-year strategic partnership extension to help usher in a new era of AI innovation throughout the league. As part of the deal, the NFL’s Sideline Viewing System for every club has been upgraded with more than 2,500 Microsoft SurfaceCopilot+ PCs to empower 32 clubs, roughly 1,800 players, and more than 1,000 coaches and club football staff with real-time game data and analysis tools.

Read More about our collaboration with NFL

NASA logo

Using Microsoft Azure OpenAI Service, NASA developed Earth Copilot to simplify access to its vast Earth Science data. This AI-driven tool will make over 100 petabytes of data more accessible and user-friendly for scientists, educators, policymakers, and the general public.

Read More about our collaboration with NASA

AI by the Numbers

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85%

More than 85% of Fortune 500 are using Microsoft AI.

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90%

Microsoft 365 Copilot is used by hundreds of thousands of customers, including nearly 90% of the Fortune 500 and companies like Disney, Dow, and Novartis.

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80k

Microsoft Foundry is used by more than 80,000 customers, including 80% of the Fortune 500. For example, Ralph Lauren used Microsoft Foundry to build a conversational shopping experience in its app.

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26 million

90% of the Fortune 100 now use GitHub Copilot and there are over 26 million GitHub Copilot users, including Cisco, HPE, SkyScanner, Target, AMD, and Twilio.

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90%

Copilot Studio has been used by more than 230,000 organizations and 90% of Fortune 500, including Eneco, BD Columbia, The Estee Lauder Companies Inc., Grupo Bimbo, T-Mobile, and Virgin Money.

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17 million

The ambient listening capabilities available in Dragon Copilot helped document over 17 million physician-patient encounters this quarter, up nearly 5x year-over year at providers like City of Hope, Mercy Health, Ottawa Hospital, Tufts Medicine, University of Michigan Health, and WellStar.

 

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1.5 million

We now have 1.5 million security customers – including EY Global, Manpower Group, TriNet, Best Buy, and Regions Bank – with 16 billion Copilot interactions audited by Purview, up 72 percent quarter over quarter.