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AI in Action

Get the scoop on how leading companies around the world are embracing Microsoft AI capabilities to reinvent customer engagement, enrich employee experiences, reshape business processes, and bend the curve on innovation.

Mercedes-AMG PETRONAS Formula 1 Team

Microsoft Corp. and the Mercedes-AMG PETRONAS F1 Team announced a multiyear partnership that puts Microsoft’s technologies at the heart of race team operations. Microsoft Azure and its AI capabilities will expand the Team’s existing high-performance computing and data capabilities, both at the factory and trackside, with scalable cloud and AI resources supporting simulation workloads, performance analysis, race strategy modelling and cross-team analytics.

Levi Strauss & Co.

Microsoft Corp. and Levi Strauss & Co. (NYSE: LEVI) (LS&Co.) are spotlighting their shared vision for the future of retail, powered by AI and cloud innovation. The latest example is a new Azure-native orchestrator agent embedded within Microsoft Teams to help streamline operations and empower employees across corporate, retail and warehouse environments. The orchestrator agent serves as the portal for employees to ask questions, which can then be answered by any number of behind-the-scenes agents, all filtered through one conversational “superagent.”

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University of Manchester

The University of Manchester has become the first university in the world to provide Microsoft 365 Copilot access and training to all 65,000 students and staff, a landmark initiative aimed at closing the digital divide, strengthening AI literacy, and equipping the next generation with future-ready skills. The rollout builds on Manchester’s deep AI heritage, supports teaching, research, and professional work, and reflects a strategic effort to embed responsible, equitable AI at scale.

Our Customers / Partners

“68% of companies surveyed are using AI today”

“71% of companies plan to increase AI budgets, with funding from IT and non-IT sources”

“In the next two years, the number of companies using agentic AI will triple”

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Harvey

Harvey is embedding legal AI agents into Microsoft 365, enabling users to run legal research, analyze documents, and manage complex workflows—like reviewing a 247‑page credit agreement under a tight deadline—without leaving the productivity suite. The integration comes as Harvey’s ARR surged from $50 million to $190 million, positioning the company for a potential $11 billion valuation.

Read More about our collaboration with Harvey

Westpac

Westpac is rolling out AI to its 35,000 employees and contractors—following a successful pilot with 15,000 users—to improve productivity, customer support, and internal workflows. The bank is investing in AI training and custom agents built via Microsoft Copilot Studio to scale automation responsibly, reduce manual tasks, and empower staff to focus on high-value work.

Read More about our collaboration with Westpac

Steelcase

Steelcase says the AI boom is prompting demand for workspace redesign—with more acoustically private areas, tech-equipped hybrid collaboration zones, and flexible layouts to support both focused work and AI-assisted meetings. The company is partnering with Logitech and Microsoft to rethink furniture, lighting, and camera placement, responding to evolving employee needs around speed, burnout reduction, and productivity.

Read More about our collaboration with Steelcase

Wesfarmers

Wesfarmers announced a multi‑year strategic partnership with Microsoft to embed AI across its portfolio—including Bunnings, Kmart Group, Blackwoods, and Priceline—aiming to enhance team productivity, optimize supply chain operations, and improve customer experiences for “millions of customers” in Australia and New Zealand. The agreement includes plans to more than double Copilot usage, expand AI agents in store operations, and invest in workforce training, signaling a major step toward large‑scale, responsible AI transformation in retail.

Read More about our collaboration with Wesfarmers

Canadian Tire Corporation

Canadian Tire Corporation expanded its AI partnership with Microsoft to deploy MOSaiC—a next-gen retail intelligence platform powered by Azure—that analyzes loyalty, sales, weather, and local events to anticipate more than 1,000 distinct customer “moments.” The platform aims to optimize inventory, promotions, and merchandising across Canadian Tire, Mark’s, and SportChek, marking a strategic shift toward data-driven, context-aware retail planning at scale.

Read More about our collaboration with Canadian Tire Corporation

CoStar Group

CoStar Group launched Homes AI on Homes.com, introducing real-time voice and text conversations, powered by Microsoft Foundry, built on top of deep property, school, neighborhood, and 3D twin data. The experience marks a generational leap in home search, backed by a network of 115 million monthly users and early testing showing agents who use the platform win 60% more listings, redefining consumer and professional interaction with the housing market.

 

Read More about our collaboration with CoStar Group

Mercedes-AMG PETRONAS F1

Microsoft Corp. and the Mercedes-AMG PETRONAS F1 Team announced a multiyear partnership that puts Microsoft’s technologies at the heart of race team operations. Microsoft Azure and its AI capabilities will expand the Team’s existing high-performance computing and data capabilities, both at the factory and trackside, with scalable cloud and AI resources supporting simulation workloads, performance analysis, race strategy modelling and cross-team analytics.

Read More about our collaboration with Mercedes-AMG PETRONAS F1

BMS-Bristol-Myers-Squibb-Logo

Bristol Myers Squibb has partnered with Microsoft to deploy FDA-cleared radiology AI via a cloud imaging network to help detect lung nodules and non–small cell lung cancer at earlier stages in underserved U.S. communities. The initiative combines scalable radiology infrastructure with oncology expertise to improve diagnostic accuracy, accelerate follow-up care, and address health equity in lung cancer detection.

Read More about our collaboration with Bristol Myers Squibb

University_of_Manchester_Logo

The University of Manchester has become the first university in the world to provide Microsoft 365 Copilot access and training to all 65,000 students and staff, a landmark initiative aimed at closing the digital divide, strengthening AI literacy, and equipping the next generation with future-ready skills. The rollout builds on Manchester’s deep AI heritage, supports teaching, research, and professional work, and reflects a strategic effort to embed responsible, equitable AI at scale.

Read More about our collaboration with The University of Manchester

Bosch

Bosch announced that it would be continuing its collaboration with Microsoft. Together with Microsoft, Bosch will expand its “Manufacturing Co-Intelligence®” offer, exploring advancements that have the potential to revolutionize production through the use of agentic artificial intelligence.

Read More about our collaboration with Bosch

Alaska Airlines

Alaska Airlines’ AI-powered natural language search tool built using Microsoft Azure OpenAI in Foundry Models, lets users discover, compare and book travel options. Alaska Inspires supports more than 90 languages and voice input and is helping customers cut destination planning time by 75%.

Read More about our collaboration with Alaska Airlines

FS Group

Gruppo FS and Microsoft announced a strategic AI partnership to modernize Italy’s rail network using Azure AI and Copilot, aiming to improve operational efficiency and enhance passenger experiences across millions of journeys annually.

Read More about our collaboration with FS Group

AI by the Numbers

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90%

More than 90% of Fortune 500 are using Microsoft AI.

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90%

Microsoft 365 Copilot is used by hundreds of thousands of customers, including nearly 90% of the Fortune 500 and companies like Disney, Dow, Novartis and Wells Fargo.

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80k

Foundry is used by more than 80,000 customers, including 80% of the Fortune 500. For example, Ralph Lauren used Microsoft Foundry to build a conversational shopping experience in its app and BMW is using it to speed design cycles.

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26 million

90% of the Fortune 100 use GitHub Copilot and there are over 26 million GitHub Copilot users, including AMD, Cisco, HPE, Target, Twilio and Siemens.

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90%

Copilot Studio has been used by more than 230,000 organizations and 90% of Fortune 500, including Eneco, BD Columbia, The Estee Lauder Companies Inc., Grupo Bimbo, T-Mobile and Virgin Money.

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21 million

The ambient listening capabilities available in Dragon Copilot helped document over 21 million physician-patient encounters this quarter, up nearly 3x year-over year, at providers like City of Hope, Mercy Health, Mount Sinai Health, Ottawa Hospital, Tufts Medicine and University of Michigan Health.

 

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1.6 million

We now have 1.6 million security customers, including Best Buy, EY Global, Icertis, and Regions Bank, with 24 billion Copilot interactions audited by Purview, up 9x year-over-year.

 

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