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    Customer Relationship Management

    March 27, 2013
    State and Local Governments Adopt Microsoft Dynamics CRM to Improve Citizen Service Delivery

    New customers announced at Microsoft’s U.S. Public Sector CIO Summit leverage enterprise application platform to reduce costs and transform health and human services and public safety operations.

    March 20, 2013
    Oklahoma City Thunder Scores With Microsoft Dynamics

    NBA franchise shoots for enhanced customer service by choosing Microsoft Dynamics CRM.

    March 19, 2013
    Microsoft Dynamics Reimagines and Unites the Worlds of Business and IT

    Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.

    March 19, 2013
    Chobani Increases Its Appetite for Business Growth With Microsoft Technologies

    Maker of America’s No. 1-selling yogurt brand uses Microsoft Dynamics as business grows.

    November 14, 2012
    Microsoft and APHSA Survey Reveals Status of Health and Human Services IT Modernization Efforts and a Promising Future for Transformation

    States in need of best practices and flexible IT solutions that improve access, quality and efficiency in the financing and delivery of health and human services programs.

    March 19, 2012
    Rapid Adoption of Microsoft Dynamics Continues Across U.S. Government, Education and Health Organizations

    New customers turn to Microsoft Dynamics to reduce operating costs, boost efficiency and improve citizen service delivery.

    February 20, 2012
    Burns & McDonnell Chooses Microsoft Dynamics CRM 2011 Over Salesforce.com and Oracle Fusion CRM

    Company selects easy-to-use solution to increase employee productivity, improve client experience and support growth.

    February 7, 2012
    Microsoft and 24/7 Inc. Join Forces to Deliver the Future of Customer Service for Large Businesses

    Microsoft and 24/7 Inc. announce agreement to combine the power of “Big Data” and natural user interfaces into a new enterprise cloud platform for customer service.

    February 6, 2012
    Microsoft Unveils Microsoft Dynamics CRM Mobile

    Next Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application.

    April 11, 2011
    Organizations Transform Their Businesses With Microsoft Dynamics CRM 2011

    Companies are finding more value from Microsoft Dynamics CRM than Salesforce.com.

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