Customer Relationship Management

October 26, 2020

C3.ai, Microsoft, and Adobe combine forces to re-invent CRM with AI

October 8, 2014

Microsoft Dynamics CRM redefines sales productivity for businesses today

September 24, 2014

Sutherland leverages Microsoft Dynamics CRM Online to consolidate leadership position in global customer experience management

Sutherland selects Microsoft Business Solutions to transform its Customer Interaction Management system.

September 16, 2014

New Microsoft Dynamics CRM breaks down silos between marketing and sales

Company announces new Microsoft Dynamics CRM 2015, updates to Microsoft Dynamics CRM Online service and Microsoft Dynamics Marketing to help marketers and salespeople collaborate more effectively and deliver amazing customer experiences.

July 24, 2014

Microsoft announces winners and finalists of 2014 Sales Achievement program

Sales achievers recognized at 2014 Microsoft Worldwide Partner Conference.

March 4, 2014

Microsoft Dynamics delivers essential business solutions through apps, devices and services

Company showcases Microsoft Dynamics AX 2012 R3 on Windows Azure, announces new apps and services, and highlights impact of technology on helping businesses deliver amazing experiences to their customers.

January 7, 2014

Microsoft acquires Parature to add leading customer self-service suite to Microsoft Dynamics CRM

Acquisition to accelerate Microsoft Dynamics’ vision to help organizations deliver amazing customer experiences.

October 21, 2013

New Microsoft Dynamics CRM release adds social capabilities to enable amazing customer experiences

Microsoft Dynamics CRM 2013 now available worldwide; Microsoft announces strategic alliance with InsideView, delivers new industry process templates.

September 16, 2013

Banks put customers first with Microsoft Dynamics CRM

Microsoft Dynamics CRM is powering a customer-focused approach as banks around the world modernize operations.

July 2, 2013

Microsoft Dynamics CRM 2013 makes business personal

Company introduces new version designed to help people do their best work and deliver compelling customer experiences.