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What’s Next for Industry

Microsoft Industry Clouds for Financial Services, Nonprofit, Manufacturing, Retail and Healthcare

We’ve seen that while every industry is unique, digital technology is universally the key to business resilience and transformation. Across all of these sectors, it’s no longer sufficient for organizations to just adopt technology. They need to build their own technology to compete and grow. Watch Microsoft CEO Satya Nadella and Alysa Taylor, corporate vice president, Business Applications and Global Industry, unveil what’s next for industry, how we’re expanding our investments in industry to ensure every organization in every industry has the tech intensity required to succeed.

Today, we’re announcing another milestone in those efforts with three new industry-specific cloud offerings: Microsoft Cloud for Financial Services, Microsoft Cloud for Manufacturing, and Microsoft Cloud for Nonprofit. We are also announcing the first update to Microsoft Cloud for Healthcare, and the public preview timing for Microsoft Cloud for Retail, introduced in January at NRF.

We created the Microsoft industry clouds by bringing together common data models, crosscloud connectors, workflows, APIs, and industry-specific components and standards, with the breadth of Microsoft’s cloud services, including Microsoft 365 and Teams, Azure, Microsoft Power Platform, Dynamics 365, and security solutions. Through these industry clouds, we aim to empower everyone to deliver value faster, adapt quickly to changing conditions, build for the future, and do all of this with security at the core.

Microsoft’s deep investment in industry solutions is not new. Across the company, embedded industry experts among our employee base are informing our priorities — doctors working alongside engineering teams on healthcare challenges, retail executives imagining new customer experiences, financial experts helping us understand fintech, banking and payments, and nonprofit leaders shaping our vision and solutions to impact those helping others.

Designed with industry challenges in mind, these clouds can enable organizations to jump ahead and deliver value at record pace. This is because they provide an onramp to the broader portfolio of Microsoft cloud services, enabling customers to begin with the areas where the need for technology transformation is most urgent.

— Alysa Taylor, CVP, Business Applications and Global Industry (Source: New industry clouds offer launchpad for innovation)

Microsoft Industry Cloud Blogs

Microsoft Industry Customer News

Flight Centre

Microsoft is pleased to announce it’s five-year strategic partnership with global travel industry leader, Flight Centre Travel Group, supporting its major international digital transformation. With Microsoft Azure now Flight Centre’s preferred cloud, it will move most workloads to Azure and Microsoft 365. Read the full story here >


RAC WA is undertaking a ground-breaking digital transformation. By selecting Microsoft Azure as its preferred cloud, and continuing investment in the digital capability of its people, it is building agility and enhancing the services it provides to its members in Western Australia. Read the full story here >

Pro-Pac Packaging Group

ASX-listed international packaging business Pro-Pac Packaging Group (PPG) is building a Microsoft cloud based digital environment designed to grow and develop with the business and drive exceptional staff and customer experiences – leveraging Microsoft 365, Dynamics 365 and Microsoft Azure to advance its supply chain automation, and elevating its digital security framework. Read the full story here >

The Smith Family

As a not-for-profit supporting 57,000 disadvantaged children and young people, The Smith Family wants every donated dollar and volunteer hour to have maximum impact. It is  deploying Dynamics 365, Power BI and Microsoft’s common data model for not for profits to deliver on that goal. Read the full story here >

GWA Group

A leading supplier of bathroom and kitchen products and services, GWA Group is accelerating its digital transformation, deploying Microsoft Dynamics 365 to deliver insight, drive enterprise-wide innovation, enhance competitiveness and underpin a new class of customer service. Read the full story here >


Microsoft is proud to partner with the Queensland-based not-for-profit organisation, Mater on a sweeping modernisation program that is transforming the way the organisation provides care to almost 600,000 patients annually across its healthcare network. Read the full story here >

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