The retail industry in Asia has enjoyed healthy growth and remains a destination of choice for global retail chains. However, retailers are facing greater competition, higher operational costs and other challenges like slowing regional economies, high inflation and interest rates. 1Retailers need better insights in order to better manage their resources and connect with their customers.
A Microsoft Asia Pacific survey of 291 IT decision makers of medium to large enterprises across 10 markets in Asia Pacific showed that IT leaders in the region are leading the charge to harness disruptive technologies enabling their transformation to a mobile-first and cloud-first world. More than half of CIOs (53%) polled allocated 11% to 30% of their budget towards using new technologies and another 27% of respondents allocated more than 30%.