Microsoft + Grab = digital skills for driver-partners and families in APAC


By Ricky Kapur, Vice President of Sales, Marketing and Operations, Microsoft Asia Pacific

Ricky KapurAt Microsoft, our mission is to empower every person on the planet to achieve more. We know that technology will be a robust enabler for Southeast Asia, which is poised to be a frontrunner in the brave new world of digitalization, innovation and transformation.

With estimates that the region will become the world’s 4th largest economy by 2030, digital skills are clearly in demand and it is reassuring to know that workers in the region are willing to be upskilled. In a study we did with IDC, 14 percent of workers felt that learning new skills was a challenge, while 20 percent of business leaders felt that it may be too difficult for workers to learn new skills.

Echoing this disconnect is Microsoft’s Asia Data Culture Study 2016, which shows that only 45 percent of business leaders polled have invested in training to increase the skill sets of their employees in data capabilities, although the lack of digital skills was ranked third as a barrier holding back organizations from data-driven transformation. Thus, it’s clear that the onus is on every business leader to provide more training opportunities for workers to upskill themselves.

And we know this will have a positive impact in every industry. Did you know that 10 percent of jobs in sports and 16 percent of jobs in the humanitarian fields today require Science, Technology, Engineering or Math (STEM) skills? LinkedIn data also indicates that cloud computing will be the most in-demand hard skill of 2019, followed by artificial intelligence.

Yet, there remains a gap between what is needed for the future of the work, industry and country AND the skills available. Which is why we are excited to announce our partnership with Grab last week to bridge this digital skills gap. Our shared vision of raising the level of digital literacy and creating pathways for the jobs of tomorrow will result in a future where every person in Asia Pacific has the skills and knowledge to succeed.

Digital Skills for our future

Microsoft and Grab are partnering with universities in Southeast Asia to develop tech talent with applied learning, through industry-relevant challenges and facilitated learning experiences such as hackathons and internships.

Along with industry-recognized content and curriculum, we provide access to comprehensive technology tools such as Azure for Education, which enable students and educators to build cloud-based skills.

As a pilot, students from the University of Indonesia (UI) and Bandung Institute of Technology (ITB) will be offered a Microsoft certification program. The program includes a mix of fundamental and role-based certifications, focused on cloud applications and infrastructure, as well as data and artificial intelligence disciplines.  More universities across Southeast Asia are expected to come on board in the next six months.

But it isn’t enough to focus students only, so Microsoft also partners with nonprofit organizations to ensure millions of underserved young people across the region have access to digital skills training and inclusive computer science education.

Advancing Tech-enabled Careers

In addition to training and upskilling, Microsoft and Grab are also committed to creating pathways for Grab driver-partners to pursue tech-enabled careers. With support from global nonprofit Generation: You Employed, a global ‘skilling-to-employment’ organization, the program will include a practicum-based curriculum, and Grab driver-partners can get certified from Microsoft and get matched for interviews in technology roles across both our ecosystems of partners. The first pilot program in Singapore aims to upskill approximately 100 driver-partners, with the first batch trained by June 2020. The program will also plug into SkillsFuture Singapore’s initiatives in workforce development and lifelong learning where relevant.

Upskilling to Unlock New Opportunities

Microsoft and Grab will also upskill entire communities. Rolling out from November, Microsoft’s Digital Literacy certification program will be made available to Grab driver-partners through GrabAcademy.

Grab and Microsoft have also joined forces with the ASEAN Foundation and Empire Code to provide inclusive computer science education to drivers’ spouses and children. This is part of the FutureReadyASEAN platform, an initiative that aims to enable 46,000 underserved youths to thrive in a digital economy.  I’m excited that we, Microsoft and Grab, have taken another step towards inspiring young people and providing opportunities for them to innovate, ideate, create, transform and disrupt their industries, communities and countries.

Continuing to Inspire the Future of Work

This partnership with Grab continues our mandate to provide people in Southeast Asia with the edge to succeed in an increasing digital world of work. Earlier this year we joined the World Economic Forum’s Digital ASEAN initiative – to train 20 million people in Southeast Asia by 2020. Working closely with government, nonprofit organizations and like-minded companies, we continue to drive tech for good, providing access to learning resources, training and skill-based hiring to bring about a positive and scalable impact to Southeast Asia.

I have noticed that while the world is filled with talented young people who have brilliant ideas and a deep desire to create a better world, it is often the lack of access to skills training, to technology, and with that, jobs that prevent them from truly thriving. To me, our partnership with Grab is probably the most inspiring and promising next step in the digital transformation journey for Asia Pacific.

Welcome to a better world. Welcome to our (skilled) future!

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